[Resolved] Fullerton India Credit — unethical collection practices leading to harassment, humiliation
Kalyan, Maharashtra, India
YaYamini Pillay on Feb 26, 2019
This started in Aug 2018 where fullerton india started debited my bank account with random amount against the ECS set up, due to no proper validation and response i had cancelled the ECS set up on my account. After 5 months the credit company is stalking my social networks, trying to contact my relatives also tried calling my official toll free number and disclosed my name stating i am a defaulter, also the collectors arrived at my office address despite saying that the payment will be made online. Ms Shraddha Shilwant from the collections department has been extremely rude to me also Mr Arun Gowda has sent me threatening messages stating that they will come at my office address for collecting the dues. Contact messages and calls at my office has lead to humiliation and assassination of my reputation. By law no credit company can disclose my personal information or due information to anyone. This is breach of privacy. Such unethical practice has to be reported. Attaching snapshot for your reference, where the company is accessing my social networking site and tried to contact my relative. Kindly have this case taken up on priority.
Complaint marked as Resolved Apr 6, 2019
[Feb 27, 2019] Fullerton India Credit customer support has been notified about the posted complaint.
Verified SupportFullerton India Credit Customer Care's response, Mar 03, 2019
Hi Yamini, we regret to note your feedback. We will surely check this at your end and shall revert with an update by March 08, 2019. We request your patience in the interim - Fullerton India
Verified SupportFullerton India Credit Customer Care's response, Mar 06, 2019
Hi Yamini, we have already responded on March 01, 2019 via email on the registered id. We request you to check at your end and in case of any questions kindly write back to us at [protected]@fullertonindia.com - Fullerton India
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