Fullerton India — Harassment by collection agency and Fullerton employees non supportive

Address:

400101

Hi, I have taken a loan from Fullerton in 2012 for a tenure of 4 years. I paid the initial EMIs without any problems. In Jul 2013, I lost my job and since then I have tried and paid as much possible by borrowing from friends, relatives etc. Recently Fullerton has given my case to an agency called HP Solution as told by Nitesh Singh who works with Fullerton as a collection manager. Sunil Das and some one with second name Shetty have been calling people who are somehow connected to me on social networking sites and they are harassing them stating that Chetan Javeri has given the number and asked to recover the dues. Else they call them and say that you are the guarantor where as the other person doesnt even know me properly. The best part is that there is no guarantor in the loan and they had just taken 2 references while giving the loan and no guarantors. On 16th Oct 2015, they called an ex client of mine and said that I have asked Fullerton to recover dues owed to me by the client by visiting the clients residence. This call was made by Sunil Das. I raised a complaint about the same to Nitesh Singh and he said that it can only be stopped by you making the payment else we cannot stop the same, you have to bear with it. This is the 5th person whom they have harassed for my loans and none of them are related to the transaction which has happened between me and Fullerton. I request you to look in to the same at the earliest and provide a solution to it. Regards, Chetan [protected]