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Fun Cinemas Complaints & Reviews

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Updated: Jul 30, 2025
Complaints 155
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35
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Fun Cinemas reviews & complaints page 2

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A
Anup jajoo
May 19, 2023
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We booked 6 ticket to fun cinmea kota for fast x movie 8.05 pm Friday may 2023 from their window. They provided same ticket to 6 other people . We went with family and asked us to move to other seat which not comfortable to us . And also wasted our half and our of the movie and just said sorry please do some thing
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    A
    Anup jajoo
    May 19, 2023
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    We booked 6 ticket to fun cinmea kota for fast x movie 8.05 pm Friday may 2023 from their window. They provided same ticket to 6 other people . We went with family and asked us to move to other seat which not comfortable to us . And also wasted our half and our of the movie and just said sorry please do some thing
    Reagrds
    Anup jajoo
    [protected]
    Fun Cinemas customer support has been notified about the posted complaint.
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      A
      Akkii Chawla
      from Dehradun, Uttarakhand
      Apr 10, 2023
      Apr 24, 2023
      This thread was updated on Apr 24, 2023
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      Address: Near ghanta Ghar, Rajpur road, Dehradun

      Water cooler was not there and when I asked they said that I have to purchase the mineral water bottle only and during the movie AC was not working and too much suffocation was there.
      Fun Cinemas customer support has been notified about the posted complaint.
      What's the status of my complaint?
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        J
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        Address: Mittal City Mall, Bathinda

        Fun Cinemas at Mittal Mall Bathinda are forcing customers to buy a compulsory food combo with movie tickets.
        Fun Cinemas customer support has been notified about the posted complaint.
        It's been 21 days since I posted a complaint but still did not receive any reply. Worst customer service.
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          S
          SANTHOSH KUMAR KANNAN
          Oct 18, 2022
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          Address: Bengaluru

          Recently I watched Kantara movie in Screen-1, Fun cinemas located at Sigma Mall, Bengaluru. Following is my worst experience.
          1.) No signage boards, directing the Cinema Hall from Basement. Had to get down at all the floor from lift to find Fun cinemas.
          2.) Seat covers were dirty, literally we could see the grease of dirt on the floormat and seat. This shown the Theater has never been cleaned as per standards.
          3.) Foul smell in the theater, we had to bear it throughout the show. It smelled like yeast. Which indicated the poor hygiene this shall affect the health of your customers.
          4.) The floor mat was worn and torn.
          5.) Identifying the selected seat was difficult since the Alphabet series and Numerical seat number were missing.
          Fun Cinemas customer support has been notified about the posted complaint.
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            P
            PL Nareda
            from Kota, Uttar Pradesh
            Sep 12, 2022
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            Address: Kota

            Sir
            I booked 4 seats normal 15-18 in the show 11.30 in screen 2 on Sunday for the movie Bhrahmastr. But the seats were not available in the theatre so I left the hall without enjoying movie. Please refund my sum of money.
            Fun Cinemas customer support has been notified about the posted complaint.
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              S
              sachindhanoliya
              Jul 29, 2022
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              I went to watch "Vikrant Rona" for 10:10 am show. I reached the ticket counter and said give me one ticket for this show. Ticket price was only 170 Rupees but the staff adding an extra food combo and the total price for the ticket is now comes to 290 Rupees. I said, remove this extra food combo from the ticket but the staff didn't do that and suggested me to book online. It is only 2 minutes to show so that I was unable to book it online. I felt inconvenience and didn't book the ticket from the ticket counter and come home with disappointment.
              Fun Cinemas customer support has been notified about the posted complaint.
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                T
                Templar
                Jul 8, 2022
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                Hi,

                My bank has advised a payment has been taken for £51.70. I believe I made a paymnet for £39 for Tommy Barbados body splash. I did not receive an email after payment. I have not received item.

                Lorraine Clarke
                Fun Cinemas customer support has been notified about the posted complaint.
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                  G
                  Gold@7
                  from Kota, Uttar Pradesh
                  Jun 26, 2022
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                  I want to complain about ticket booking staff name :-Rani,
                  I went to book the ticket of show 4:30, I was in infront of line told her to book 2 ticket in back row because 5 seats were available at that time ...then she agreed to do so ...soon after some boys came nd told to book 4 ticket in back row then she just cancelled my ticket nd told me to book my ticket in front row ...I told her I don't want to..the. She just ignored it nd book that boys ticket nd when I told her that I will complain about you ...she said do whatever you want to do then she gave threat to me that come meet me after the show then I will show you what will happen.
                  Fun Cinemas customer support has been notified about the posted complaint.
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                    S
                    shobhit acharya
                    Jun 20, 2022
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                    Please check and clear all transaction on 11�622
                    More detail call me [protected]
                    Fun Cinemas customer support has been notified about the posted complaint.
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                      S
                      shobhit acharya
                      Jun 19, 2022
                      Jan 17, 2024
                      This thread was updated on Jan 17, 2024
                      Resolved
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                      Resolved

                      One ticket booked by me on 11�622 at shilpi complex bharuch but transaction failed from your side but my amount deducted
                      Ref number is[protected]
                      Please refund my amount
                      And update me on [protected]
                      [protected]@gmail.com
                      +1 photos
                      Jun 20, 2022
                      Complaint marked as Resolved 
                      Transaction done in your bharuch box office
                      Fun Cinemas customer support has been notified about the posted complaint.
                      Jun 20, 2022
                      Updated by shobhit acharya
                      Till now not resolved
                      Location -Fun cinema Kota
                      Added 2 cold drinks and 2 popcorns in bill and say it's compalsary with tickets

                      FUN CITY KOTA, RAJASTHAN

                      CIN: U92100HR2007PTC039680

                      GSTIN: 08AADCC2076J1ZM /HSN 9996

                      HANU-MAN (HINDI)-(U/A)

                      [protected] | 12:35 pm

                      SCREEN 3 | 2 seats | EXECUTIV A 8-9

                      Invoice no. 394120

                      Booking ID - T[protected]

                      Total amount paid:
                      ₹280.00
                      Cost Breakup:

                      Net ticket charge:

                      ₹237.28

                      CGST Charge (9%):

                      ₹21.36

                      SGST Charge (9%):

                      ₹21.36

                      Ticket Cost:

                      ₹280.00

                      No. of tickets
                      x 2
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                        V
                        Vampire 123
                        Jun 17, 2022
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                        Staff Misbehaving with us

                        Address: Fun cinema lucknow, Lucknow, Uttar Pradesh

                        I have purchased 5 tickets and we have asked to the ticket counter for our child ticket he said that they can allow us to enter with our 4 year child and when we have go for the move guard has stop our child and said that his not allowed us and misbehaving with us.
                        Manager said go back to your home I will not allowed you to enter in my cinema I said this time is not possible to purchase new ticket for our 4 yr old son because all sets...
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                        W
                        Wanshi
                        from KOTA, Uttar Pradesh
                        Jun 5, 2022
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                        I forgot my item (goggles) at the theatre screen 2 while watching bhool bhulaiya 2 the show timing of 1:30 noon.
                        I want to get that back..please help
                        Fun Cinemas customer support has been notified about the posted complaint.
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                          S
                          SECRET diaries
                          May 31, 2022
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                          Address: Gwalior

                          In Gwalior dd mall fun cinema, we are forced to take food combo along with our tickets even if we aren't willing to eat it we are forced to take it or else nobody gets the ticket.
                          Fun Cinemas customer support has been notified about the posted complaint.
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                            L
                            Lobster
                            from Dimapur, Nagaland
                            May 30, 2022
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                            Address: Dimapur, 797112

                            As per information recieved on 13 /05/2022 in [protected], till date the refund of rs2258/- has so far not been received. Kindly do the needful ASAP
                            Fun Cinemas customer support has been notified about the posted complaint.
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                              Q
                              Qaif
                              May 13, 2022
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                              Address: Citymall kota

                              I visited the fun cinema citymall kota
                              The receptionist asked me to pay Rs 120 extra for snacks with ticket which I didn't want.
                              She said it is compulsory to buy snack with ticket and without it we can't buy ticket for movie
                              Fun Cinemas customer support has been notified about the posted complaint.
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                                A
                                Aman449
                                from Bathinda, Punjab
                                May 7, 2022
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                                Address: Fun cinema mittal mall bathinda

                                Fun cinema mittal mall bathinda are charging higher movie ticker prices 280/290/300 for normal/executive/premium class. Previously they were charging around 150-200 depending on demand. But they are just robbing people. I’m attaching screenshots for movie ticket prices & also attaching Chandigarh fun cinema movie tickets prices for comparison.
                                +3 photos
                                Fun Cinemas customer support has been notified about the posted complaint.
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                                  W
                                  Weaver
                                  from Lucknow, Uttar Pradesh
                                  May 7, 2022
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                                  Address: A-1103,O.c.r-3,Burlington square,Vidhan sabha Marg,Lucknow.

                                  Low picture quality(screen is so dark that it completely ruins your movie be it 3D or 2D and they don't even provide you with clean glasses mine[+my brother's+my uncle's) were scratched and had marks on it], Over to that there's no refund policy, that's the most ridiculous part of this coz they know that anyone wouldn't like to visit their cinemas after watching one or two movies here, so they just want to trick you into their cinemas and the thing that I am most furious about is that they completely ruined my movie experience because of everything that I have mentioned above+the untidy place with popcorns lying on your seat and God knows what other rubbish lying here and there. Utterly disappointed with the authorities and employees.
                                  Fun Cinemas customer support has been notified about the posted complaint.
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                                    D
                                    dev dureja
                                    May 1, 2022
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                                    Address: Mittal mega mall panipat

                                    AC facility totally lost
                                    Fun Cinemas customer support has been notified about the posted complaint.
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                                      V
                                      Vaibhavsingla
                                      from Bathinda, Punjab
                                      Apr 24, 2022
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                                      Address: Bathinda

                                      I would like to bring to your notice that ticket prices of the same movie at same time in bathinda city is double as compared to other places of fun cinemas. Please bring clarification from fun cinemas bathinda why they are looting the customers.
                                      +2 photos
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