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Fun Cinemas Complaints & Reviews

1.2
Updated: Jul 30, 2025
Complaints 155
Resolved
35
Unresolved
120
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Fun Cinemas reviews & complaints page 2

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A
anonymousbti
from Bathinda, Punjab
Jul 19, 2023
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Address: Grand Trunk Rd, Vishal Nagar, Bathinda, Punjab 151001

Review for Fun Cinemas here at Mittal Mall, Bathinda.
I have recently had some unpleasant experiences. The seats in the venue were extremely dirty, and head cushions are completely gone. At times, the air conditioning did not work properly, causing discomfort and a suffocating atmosphere. It is crucial that the hygiene standards at this place are significantly improved and consistently maintained at the highest level.

Instead of viewing this as mere criticism, it should be seen as an opportunity for improvement. This venue has the potential to be the best place to watch movies in the entire city and neighbouring regions. I would love to visit here on a regular basis, whether it be weekly or monthly, without any concerns about my health and overall experience.
Fun Cinemas customer support has been notified about the posted complaint.
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    R
    ronakpatelindia
    from Bharuch, Gujarat
    Jun 19, 2023
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    Address: bharuch

    Hello,
    i recent went to watch movie with my family, during interval i went to buy nachos where the guy at the counter said that you cannot get nachos separately and that has to be bought along with coke combo. i don't drink coke due to heavy sugar load, but there is no way you can buy nachos with coke. i don't mind the multiplex selling combo for those who prefer coke, but why to force that to someone who doesn't prefer. please do the needful.
    Fun Cinemas customer support has been notified about the posted complaint.
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      A
      Anup jajoo
      May 19, 2023
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      We booked 6 ticket to fun cinmea kota for fast x movie 8.05 pm Friday may 2023 from their window. They provided same ticket to 6 other people . We went with family and asked us to move to other seat which not comfortable to us . And also wasted our half and our of the movie and just said sorry please do some thing
      Fun Cinemas customer support has been notified about the posted complaint.
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        A
        Anup jajoo
        May 19, 2023
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        We booked 6 ticket to fun cinmea kota for fast x movie 8.05 pm Friday may 2023 from their window. They provided same ticket to 6 other people . We went with family and asked us to move to other seat which not comfortable to us . And also wasted our half and our of the movie and just said sorry please do some thing
        Reagrds
        Anup jajoo
        [protected]
        Fun Cinemas customer support has been notified about the posted complaint.
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          A
          Akkii Chawla
          from Dehradun, Uttarakhand
          Apr 10, 2023
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          Address: Near ghanta Ghar, Rajpur road, Dehradun

          Water cooler was not there and when I asked they said that I have to purchase the mineral water bottle only and during the movie AC was not working and too much suffocation was there.
          Fun Cinemas customer support has been notified about the posted complaint.
          What's the status of my complaint?
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            J
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            Address: Mittal City Mall, Bathinda

            Fun Cinemas at Mittal Mall Bathinda are forcing customers to buy a compulsory food combo with movie tickets.
            Fun Cinemas customer support has been notified about the posted complaint.
            It's been 21 days since I posted a complaint but still did not receive any reply. Worst customer service.
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              S
              SANTHOSH KUMAR KANNAN
              Oct 18, 2022
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              Address: Bengaluru

              Recently I watched Kantara movie in Screen-1, Fun cinemas located at Sigma Mall, Bengaluru. Following is my worst experience.
              1.) No signage boards, directing the Cinema Hall from Basement. Had to get down at all the floor from lift to find Fun cinemas.
              2.) Seat covers were dirty, literally we could see the grease of dirt on the floormat and seat. This shown the Theater has never been cleaned as per standards.
              3.) Foul smell in the theater, we had to bear it throughout the show. It smelled like yeast. Which indicated the poor hygiene this shall affect the health of your customers.
              4.) The floor mat was worn and torn.
              5.) Identifying the selected seat was difficult since the Alphabet series and Numerical seat number were missing.
              Fun Cinemas customer support has been notified about the posted complaint.
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                P
                PL Nareda
                from Kota, Uttar Pradesh
                Sep 12, 2022
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                Address: Kota

                Sir
                I booked 4 seats normal 15-18 in the show 11.30 in screen 2 on Sunday for the movie Bhrahmastr. But the seats were not available in the theatre so I left the hall without enjoying movie. Please refund my sum of money.
                Fun Cinemas customer support has been notified about the posted complaint.
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                  S
                  sachindhanoliya
                  Jul 29, 2022
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                  I went to watch "Vikrant Rona" for 10:10 am show. I reached the ticket counter and said give me one ticket for this show. Ticket price was only 170 Rupees but the staff adding an extra food combo and the total price for the ticket is now comes to 290 Rupees. I said, remove this extra food combo from the ticket but the staff didn't do that and suggested me to book online. It is only 2 minutes to show so that I was unable to book it online. I felt inconvenience and didn't book the ticket from the ticket counter and come home with disappointment.
                  Fun Cinemas customer support has been notified about the posted complaint.
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                    T
                    Templar
                    Jul 8, 2022
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                    Hi,

                    My bank has advised a payment has been taken for £51.70. I believe I made a paymnet for £39 for Tommy Barbados body splash. I did not receive an email after payment. I have not received item.

                    Lorraine Clarke
                    Fun Cinemas customer support has been notified about the posted complaint.
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                      G
                      Gold@7
                      from Kota, Uttar Pradesh
                      Jun 26, 2022
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                      I want to complain about ticket booking staff name :-Rani,
                      I went to book the ticket of show 4:30, I was in infront of line told her to book 2 ticket in back row because 5 seats were available at that time ...then she agreed to do so ...soon after some boys came nd told to book 4 ticket in back row then she just cancelled my ticket nd told me to book my ticket in front row ...I told her I don't want to..the. She just ignored it nd book that boys ticket nd when I told her that I will complain about you ...she said do whatever you want to do then she gave threat to me that come meet me after the show then I will show you what will happen.
                      Fun Cinemas customer support has been notified about the posted complaint.
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                        S
                        shobhit acharya
                        Jun 20, 2022
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                        Please check and clear all transaction on 11�622
                        More detail call me [protected]
                        Fun Cinemas customer support has been notified about the posted complaint.
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                          S
                          shobhit acharya
                          Jun 19, 2022
                          Jan 17, 2024
                          This thread was updated on Jan 17, 2024
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                          Resolved

                          One ticket booked by me on 11�622 at shilpi complex bharuch but transaction failed from your side but my amount deducted
                          Ref number is[protected]
                          Please refund my amount
                          And update me on [protected]
                          [protected]@gmail.com
                          Jun 20, 2022
                          Complaint marked as Resolved 
                          Transaction done in your bharuch box office
                          Fun Cinemas customer support has been notified about the posted complaint.
                          Jun 20, 2022
                          Updated by shobhit acharya
                          Till now not resolved
                          Location -Fun cinema Kota
                          Added 2 cold drinks and 2 popcorns in bill and say it's compalsary with tickets

                          FUN CITY KOTA, RAJASTHAN

                          CIN: U92100HR2007PTC039680

                          GSTIN: 08AADCC2076J1ZM /HSN 9996

                          HANU-MAN (HINDI)-(U/A)

                          [protected] | 12:35 pm

                          SCREEN 3 | 2 seats | EXECUTIV A 8-9

                          Invoice no. 394120

                          Booking ID - T[protected]

                          Total amount paid:
                          ₹280.00
                          Cost Breakup:

                          Net ticket charge:

                          ₹237.28

                          CGST Charge (9%):

                          ₹21.36

                          SGST Charge (9%):

                          ₹21.36

                          Ticket Cost:

                          ₹280.00

                          No. of tickets
                          x 2
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                            V
                            Vampire 123
                            Jun 17, 2022
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                            Address: Fun cinema lucknow, Lucknow, Uttar Pradesh

                            I have purchased 5 tickets and we have asked to the ticket counter for our child ticket he said that they can allow us to enter with our 4 year child and when we have go for the move guard has stop our child and said that his not allowed us and misbehaving with us.
                            Manager said go back to your home I will not allowed you to enter in my cinema I said this time is not possible to purchase new ticket for our 4 yr old son because all sets has been booked which is near to my sit how can 4yr old son sit with out us or how can any family members has sit alone this your fault why your staff has told me abou my son ticket eligibility we have visited @ 10:35pm for the move how can we collect one more ticket from the window..

                            This kind of attitude from your illiterate gurdas n manager is not acceptable..
                            Manager has said that you can sale your tickets to any five persons we are not allowed you with the kid..

                            Is acceptable I sale your tickets to other?

                            I request you to pls haired educated and samrt people for your brand..

                            Fun cinema lucknow, Lucknow, Uttar Pradesh

                            CIN: U92100HR2007PTC039680

                            GSTIN: 09AADCC2076J1ZK /HSN 9996

                            MAJOR (HINDI)-(U/A)

                            16/06/2022 | 10:40 pm

                            SCREEN 3 | 5 seats | EXECUTIV N 9-13

                            Invoice no. 155520

                            Booking ID - T[protected]
                            Fun Cinemas customer support has been notified about the posted complaint.
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                              W
                              Wanshi
                              from KOTA, Uttar Pradesh
                              Jun 5, 2022
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                              I forgot my item (goggles) at the theatre screen 2 while watching bhool bhulaiya 2 the show timing of 1:30 noon.
                              I want to get that back..please help
                              Fun Cinemas customer support has been notified about the posted complaint.
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                                S
                                SECRET diaries
                                May 31, 2022
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                                Address: Gwalior

                                In Gwalior dd mall fun cinema, we are forced to take food combo along with our tickets even if we aren't willing to eat it we are forced to take it or else nobody gets the ticket.
                                Fun Cinemas customer support has been notified about the posted complaint.
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                                  L
                                  Lobster
                                  from Dimapur, Nagaland
                                  May 30, 2022
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                                  Address: Dimapur, 797112

                                  As per information recieved on 13 /05/2022 in [protected], till date the refund of rs2258/- has so far not been received. Kindly do the needful ASAP
                                  Fun Cinemas customer support has been notified about the posted complaint.
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                                    Q
                                    Qaif
                                    May 13, 2022
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                                    Address: Citymall kota

                                    I visited the fun cinema citymall kota
                                    The receptionist asked me to pay Rs 120 extra for snacks with ticket which I didn't want.
                                    She said it is compulsory to buy snack with ticket and without it we can't buy ticket for movie
                                    Fun Cinemas customer support has been notified about the posted complaint.
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                                      A
                                      Aman449
                                      from Bathinda, Punjab
                                      May 7, 2022
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                                      Address: Fun cinema mittal mall bathinda

                                      Fun cinema mittal mall bathinda are charging higher movie ticker prices 280/290/300 for normal/executive/premium class. Previously they were charging around 150-200 depending on demand. But they are just robbing people. I’m attaching screenshots for movie ticket prices & also attaching Chandigarh fun cinema movie tickets prices for comparison.
                                      Fun Cinemas customer support has been notified about the posted complaint.
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                                        W
                                        Weaver
                                        from Lucknow, Uttar Pradesh
                                        May 7, 2022
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                                        Address: A-1103,O.c.r-3,Burlington square,Vidhan sabha Marg,Lucknow.

                                        Low picture quality(screen is so dark that it completely ruins your movie be it 3D or 2D and they don't even provide you with clean glasses mine[+my brother's+my uncle's) were scratched and had marks on it], Over to that there's no refund policy, that's the most ridiculous part of this coz they know that anyone wouldn't like to visit their cinemas after watching one or two movies here, so they just want to trick you into their cinemas and the thing that I am most furious about is that they completely ruined my movie experience because of everything that I have mentioned above+the untidy place with popcorns lying on your seat and God knows what other rubbish lying here and there. Utterly disappointed with the authorities and employees.
                                        Fun Cinemas customer support has been notified about the posted complaint.
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