Furlenco — Damages due to negligence by installer

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One of the installation person left the tap open in my house which led to acute water wastage and flooding of my house. I had to pay Rs 5000 because the society had to arrange for a water tanker in emergency. Furlenco refuses to compensate for their mistakes. When I ask them to take their furniture back and give me back my money they say I'll be charged early termination penalty.
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