Furlenco — Not refund money

Maine furlenco se 2 mattress rent pr liya jiska maine lagbhag 4000 jo ki mujhe deliver 25 july 2022 ko ho gya lekin usme ek matress fata huwa tha or dono mattress bahut hi low quality ka tha jo ki maine next day hi return mar diya tha or retun date 31-july 2022 ko shedule huwa tha main us din intazar kr rha tha pr koi nahi aaya tab maine furlenco ka custamer care no pata kiya to o log custamer service abhi provide nahi kar rhe hai tab maine furlenco se chat box me hi baat kiya oha se bola gya ki mujhe furleno ke support main pr main karna hoga oha se mera problem solve ho jayegi maine mail 31-july-2022 ko kr diya or phir se return request dal diya jo ki 06-Aug-2022 us din pickup ke liye aaye to unse maine baat kiya ki mera paisa kab refund hoga unhone bola o aapko automatic aapke account me refund ho jayega or o mattress le kr chale gaye or jo maine mail kiya tha uska reply call aaj mujhe 8-Aug-2022 ko aaya hai or bola ja raha hai ki nahi refund hoga paisa nahi phir se bheja jayega product jo ki ekdum galat hai aisa kuch policy tha unka to mujhe pahle batana chahiye tha ya phir jab main mail bheja tha tab unko instant 24 hours me reply dena or batana chahiye tha ab jab mera product retun hogya or nahi mujhe mera paisa refund mil rha hai nahi mujhe mera product mil rha hai so
please kindly ya to mera paisa refund krwa dijiye ya phir product
furlenco company ka website ye hai https://www.furlenco.com/