Home Town — Center Table not yet Delivered

Address:Karnataka

I purchased a center table from Home Town " Marathali" Bangalore on the second week of July. It was to be delivered on the 1st of August 2013 . Till now there is no status of the delivery. Every other day when I call they come up with excuses like the product is damaged or delivery will be done in two days. I am fed up and curse the day I decided to buy the furniture from HT.

Please dont go to HT to buy any furniture. I guess other names in the market would provide better and non frustrating service.

HT : Please check the number of calls that I made to ur Call Center and even filed a complaint # [protected] to no avail.

Frustrating is a lesser word...
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Dear Customer,
This is Priya from Future Group. Please accept our sincere apologies for the inconvenience caused to you. Kindly provide us with your invoice and contact details by writing to us at [protected]@futuregroup.in with your reference id 11892 so that we can assist you with this issue.

Regards,
Priya
Future Group Care
Priya,

Lets deal this here. I emailing you in private will not solve this. You should be able to pull my details from the complaint number [protected]. Anyway I ll give you my order number : [protected] .

I repeat ..I booked the table on the 14th of July..One month Before. If you guys do not have the capacity to deliver the furniture then you should not have accepted the order.
Dear Customer,

Thank you for your response. I shall pass on these details to the concerned team so that they can do the needful.

Regards,
Priya
Future Group Care

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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