Future Generali Complaints & Reviews

Dear sir/madam,
Good day

I am venkataramana b actually i have taken future generali health insurance policy and i have spoken to mr. Nooralam chowdary who is executive of future group health team member he told me that with in 15 days health card will be delivered already 15 days over till now health card didn't dispatched to my residence address.

You may kindly take necessary action and do needful at the earliest.

Regards
Venkataramana b
[protected]

I am getting these calls claiming to be from governing body of insurance council, department of insurance and what not, all these guys which are calling from different no. Are having complete details regarding my policy my name, my place, and what not. I have taken policy from future generali and discontinued it for my personnel reasons, but don't appreciate the fact that the future generali have shared my information with these tele agents, scammers and fraudsters. These guys are reluctantly trying to commit fraud and i have also informed the same to the different departments of insurance and future generalli but they have not taken any cognizant action against them.

Latest today i got call from [protected] claiming to be one priya chauhan. I don't know how they are getting this information but this is serious offence on the part of the company.

Therefore i request both irda and the company future generali to look into this matter and take legal and criminal actions against these fraudsters

Dear sir,
I have a car maruti ciaz, which is got accident on 1-3-2019 and i went to the posco automobiles for repairing. My insurance policy no. Is 2018-pba32732-fpv. My claim no is cm000432. But the servayour rejects the claim saying that it is has some rust, so we will not approve it. Rust may be come by as its raining in that period. When i talked him regarding all that he scold me and told do whatever, you want to do, we will not approve it. This is very bad behaviour by company. I talked on their helpline numbers but they also wasting my time and not doing any help. Please help me. My phone no. Is [protected]. And save us from these fraoud companies.

I am sukeshi nayak nominee of the policy no[protected]. My mother was taken a policy and she was nomited to me. She was died on 18/05/2014. I have already claimed above ten months. But the future generali india company not response and till now claim status not sending on this policy.
So i request to you please give me claim status of my mother. My contact no-[protected]. [protected]@gmail.com

I had bought car insurance from future generali : policy no - 2018-pba34725-fpv by paying hefty amount rs. 12, 923/- on october 30, 2018 through policy bazaar.

After comparing various policies, i decided to buy this policy as it showed me premium in my budget with all coverage. All inputs of no claim bonus and other was done. Even policy was issued.

On issuance, i realized they have spelled by surname “rut” instead of “raut”. I pursued with customer care immediately and got it rectified by providing rc copy.

Now in january 2019, i received email that i need to pay rs. 789/- towards ncb recovery amount and applicable inspection charges. I immediately called up customer care on january 17, 2019 around 6pm and customer acre informed me that i need not worry and this will be resolved.

Now today on january 22, 2019, i receive call to pay the amount else policy will be kept pending.

Why??? I have not claimed any insurance till date from any earlier policies, i have given correct inputs while purchasing policy.

Such way future generali is cheating with customers by misrepresenting the premium amount while buying policy and then sending such recovery emails to grab extra amount and threatening to discontinue policy. Why should i pay extra amount after purchasing policy.. Let the company give me in writing that they cheat customers by showing one premium amount and after purchasing they start threatening customers.

Mera naam sanoj kumar hai mera insurance zero dep. Ka hone ke bad bhi mujhse claim ke paise liye ja rahe hai. Jiske bare mai mujhe insurance company ke dwara pehle se koi bhi jankari nahi de gai thi or na surveyor ne mujhe extra charge ke bare mai koi written commnication nahi kia or mere gadi ready hone par mujhe bhot adhik charge lia ja raha hai.

I purchased a health insurance for my son and again purchased a joint medical plan of son and his wife since last 3 years. I did not claimed any single penny, but now my daughter in law is pregnant and we are pursuing for the maternity benefits, the insurance company is refusing for the same and now they are saying this was not included. Then what for we have purchased the health insurance. Either the agent is fraud or company has not clear about the policy. What is the fault of customer who has purchased the policy. At time of purchasing policy, the agent did not made it clear that this is not covered.

Fake calls :
To get our old life insurance policies four number of iciciprudential refunded.

These officers / officials proposed that few life insurance policies be taken so that fdra code be got generated to register our case. As we were facing much of financial difficulty, we borrowed the money and acted upon accordingly and following three life insurance policies in {future generali india life insurance company limited} had to be taken as detailed below:
A) name: arti sharma d / o lokesh dutt sharma,
Policy no: 01221235 dated july 21, 2014.
Receipt no 13117172 dated july 18, 2014. Rs 30, 000/
B) name: arti sharma d / o lokesh dutt sharma
Policy no: 01227889 dated september 16 /22, 2014.
Receipt no 13182098 dated september 22, 2014. Rs 50, 000/
C) name: somesh pandit s / o lokesh dutt sharma
Policy no: 01227889 dated february 9, 2015.
Receipt no 13334889 dated february 9, 2015. Rs 79, 465/

Dear Team,

Since morning we continue called to your customer care number [protected] but no reply from your side since morning. Only song is going on which is not good .

Secondly we do complaint regarding your product on 8/10/2018 & it has been told to me that complaint will resolve within 24 to 48 hrs but till no single action on that .
Note that complaint number is FC [protected].

Who is look into this ?

Is any action plan on this ?
Waiting.

I am a policy holder no 01415486 i have purchased this for rs 30000. He convinced me to buy this that company will give u 20%commission in first year and rest 10 years u will get 10% commission back and medical and other benefts of sum assured. I am chasing him since 5 months when will i recieved the real bond he told me for wait and gave me fruit fool. I have all the whatsapp chat with his number that he is totally a fraud guy. Please take action against siddhath walia. Walia located in cp office karol bagh and jankpuri office i am attaching his picture.

Please take action i have mentioned the number of walia

Dt: - 03-may-2018
To,
The future generali india life insurance company limited.
102 a &103, 1st floor, tewari house plot no.8, b-11
Pusa road, karol bagh delhi-110005
Sub: - cancellation of policy no.01362536 date 28-jul-2017
Dear sir,
I have taken a policy from future generali india life insurance company limited bearing no.01362536 dt 28-jul-2017 through advisor’s name singhma insurance broker limited.
The policy seller given me wrong commitment as per advisor he was saying we will provide interest free loan from reliance capital against this policy. After some time when i call in office for loan and discuss with miss sakshi mobile no.[protected] & nikhil no.[protected] & akash no.[protected] till now they have committed the loan.
Till date i have not got any loan, i have taken this policy from my straggle full saving. Now i have no any bank balance and i am not feeling well by health. My financial position is very critical for investment in for the same.
Its humble request you to please refund my insurance amount and also deactivate the auto ecs service on which active in this said policy.
I would be very thank full

Regards

(Dheeraj mohan dutta)

I am indrani dutta complain against my policy no — 01423592 to futuregenerali balligaune branch on 7/04/2018. This policy was sold by me as a single premium by agent. But this is purly long turm. Traditional plan. I an a lonely lady after my husband died i only get her pension so i am not capable any premium furthur this policy. My daughter shyamasree dutya life insured this policy stay in england and she is a citizen of england and last three years she did not come india. So how the policy is issued without her signature. Her singnature was fraud. So i donot continue this policy and refund my entire money. I already inform this company writenlly that agent took my policy bond withen freelooj period so icant freelook. This within 15 days. But. Futuregenerali donot take any action. Thats why i inform irda that i wants to refund my money.
Thanks —

Regerds —
Indrani dutta.
Policy no — 01423592
Mob no — [protected].

Dear sir,
I am gurjeet singh bhatia from delhi. I had purchased a money back insurance policy 01403707 & 01406726 from future generali with reference of siddarth walia who convinced me to give benifits of medical cover and cashbacks from a telephonic conversation i had recorded the whole conversation. I had purchase this on 31-12-17 & 12-01-18 and till now i had not receive any thing related this. I had raised my complaint earlier also then he said we will help you to give after taking a application signed that i had not an issue to continue my policy and now he is not picking up my phone. I am mentally disturbed with this type of fraud.
I had tried to contact on whats app he is not replying there also.

He is always talking that do not share any benefits to other employees so i had do this.
I am not interested to continue in this policy because they had telling lies to sell their policy. I want my money back with interest. I have faced a mental torture from them. Please resolve my issue.

The customer help care is talking that in any case they are not going to refund my money.

Dear sir,
I am apoorv shukla from delhi. I had purchased a money back insurance policy 01415930 from future generali with reference of siddarth walia who convinced me to give benifits of medical cover and cashbacks from a telephonic conversation i had recorded the whole conversation. I had purchase this on feb 18 and till now i had not receive any thing related this. I had raised my complaint earlier also then he said we will help you to give after taking a application signed that i had not an issue to continue my policy and now he is not picking up my phone. I am mentally disturbed with this type of fraud.
I had tried to contact on whats app he is not replying there also.

He is always talking that do not share any benefits to other employees so i had do this.
I am not interested to continue in this policy because they had telling lies to sell their policy. I want my money back with interest. I have faced a mental torture from them. Please resolve my issue.

The customer help care is talking that in any case they are not going to refund my money.

Sir,
It is to request that the petition was taken by the company through the future generally life insurance company limited in the year 2010, whose policy no. 1061 3490 has been deposited in the amount of rs 9839.00 on regular basis from the year 2010.
The request was received by future general india life insurance company limited, check no. 070770 dated 11.04.2016, hdfc bank received rs 19678.00, then i felt that this is a new scheme, on 17.09.2016, when i arrived to deposit the installment, it was stated that the year 2014 and 2015 are outstanding and the money which was refunded through the check was ignorant, again in addition to the installments of 2014 and 2015, with delayed charges @ 2632.00. Was deposited by arthaniy
Sir, when there was no irregularity in depositing the installment by me, please tell that rs. 2632.00 as the delayed fee on which basis and under which rule have been deposited
Therefore, you are requested to request that the amount is notified in the form of a delay of rs. 2632.00 without any reason as the reason for the delay, otherwise the applicant will have to be compelled to take legal action as per rules, whose full liability is future general india life insurance company limited will have to.

Dear sir,
I am abhishek jha from delhi. I had purchased a money back insurance policy 01371160 from future generali with reference of siddarth walia [protected] who convinced me to give benifits of medical cover and cashbacks from a telephonic conversation i had recorded the whole conversation. I had purchase this on September 2017 and till now i had not receive any thing related this. I had raised my complaint earlier also then he said we will help you to give after taking a application signed that i had not an issue to continue my policy and now he is not picking up my phone. I am mentally disturbed with this type of fraud.
I had tried to contact on whats app he is not replying there also.

He is always talking that do not share any benefits to other employees so i had do this.
I am not interested to continue in this policy because they had telling lies to sell their policy. I want my money back with interest. I have faced a mental torture from them. Please resolve my issue.

The customer help care is talking that in any case they are not going to refund my money.

It is to be inform you that my policy no is 01403121. Due to problem in my family i want to cancel my policy and intimate to your executive mr. Devraj mobile no is ([protected], [protected]) on date 02/01/2018. Your executive mr devraj misguide me continously and told me do not open the seal policy document if you want to cancel the policy after regular follow up he said tomorrow your policy will be cancel but get no result. I have also a save mobile recording. If you need i will provide.

It is my humble request to cancel my policy.

Regards,
Amit porwal
[protected]

Dear sir,

This is with reference to accident claim no. Cv863435 under policy no. Hfc87054, vehicle no. Mp04cr5085. As per claim reported and scrutinizing the claim intimation, it is found that the incident of loss 05/12/2017 and the insurers were intimated about the loss on 05/12/2017. Hence there was no delay in the claim intimation to the insurers.

But, i submitted the original documents late because i was confined in a hospital and can`t work on this during that time. Being his son i was with him and cannot leave him alone, so on 07/12/2017, i sent original documents to mr. Akhilesh soni ([protected]) srishti motors 57 indore road bypass junction, a. B road, gram rasulpur, dewas (M. P.) 455001, mob - [protected] having pod no. (A[protected]. After sending courier i marked first mail to mr. Akhilesh soni (Hyundaisrishti. [protected]@gmail.com) on 07/12/2017 asking about claim status for the same. (Please find the attachment - screenshot_1, screenshot_2 & screenshot_3. Png)

But, mr. Akhilesh soni ([protected]) were intimated about the loss on 14/12/2017. Hence there was inordinate delay of 09 days in the claim intimation to the future generali india insurance co. Ltd. Is violation of insurance policy. This kind of irresponsible behavior is highly condemnable. Moreover it is considered as a willful negligence of duties.

Now mr. Akhilesh soni ([protected]) & general manager of srishti motors are trying to take advantage asking rs 7, 000 (Processing fee & parking fee). A customer is not supposed to bear such cost when the claim is repudiated.

As per the investigator mr. Manoj dubey ([protected]) revealed in investigation that mr. Naresh kumar kalia was driving the vehicle at the time of accident, but mr. Radheshyam sahu was the actual driver at the time of accident, based on above the claim is repudiated.

Accident ii

At the time of accident mr. Radheshyam sahu d. L. No. Mp04n[protected] was driving the vehicle. (Please find the attachment - भोपाल से सुसनेर जा रही कार अनियंत्रित होकर पलटी. Mp4)

Accident i

As per the previous claim at the time of accident mr. Devendra swaroop mishra d. L. No. Mp04r[protected] was driving the vehicle. (Please find the attachment - claim i. Pdf)

Claim status: pass

Hence, mr. Naresh kumar kalia was not driving the vehicle at the time of both the accident because he don't know how to drive.

I am mentally frustrated with the series of events happened to me due to srishti hyundai & future generali.

Is this the way future generali india insurance co. Ltd. Takes care of their customer?
Is there anyone who is going to fix this long pending problem? Or tell me what should i do now?

Thankyou for being understanding and hoping that you can settle the final claim at the earliest.

Please find all the attachments

Looking forward to get a positive reply
Thanking you.

Your’s faithfully
Mohit kalia

[protected]

Hello

I am ravi verma and i buy a policy for future generali india life insurance company on 24/08/2017. And policy no. Is 01368577. But due to some emergency in my family i will do free look cancellation of my policy. The amount of rs 27822/- process by company on 1/11/2017 on worng bank ac no. ([protected]) this ac no. Filled by future generali employee mr. Ramakant mahawar on my policy application form. My wright ac no. Is [protected]. There is no any mistakes by me now future generali customer care is not responding of my problem and solutions provided i will go my bank and i will go future generali office i called company customer care many times but now after 2 month no any solution provide by future generali india i request to you please process my amount on my ac no. As soon as possible on urgent basis.
Policy no[protected].
Date of proposal-24/08/2017.
Premium amount - 28005/-.

Ravi verma
Mob - [protected].
[protected].

Please look metter your college has call my number and said you get 3 lakh loan and one policy you get so i said please give he said me fgli money back plan but after policy boy come and he said this plan 30000 per year policy i said ok but he is not told cancel policy 15 day but my policy paper recived after 15 day how to read policy and mail in you care but he respond very bad experince you target has fraud wrong commitment and 30000 is not samll amount if not refund and cancel i send notice dafinutl