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Dear Gaana Support Team,
The yearly subscription amount of ₹599 was debited through PhonePe UPI AutoPay on[protected] without my intention to renew the subscription. I had overlooked the AutoPay mandate earlier, and immediately after noticing the deduction, I cancelled the AutoPay mandate to prevent any future charges.
I have been a genuine user and did not intend to continue the paid subscription. Hence, I humbly request you to please review my request and consider processing a refund as a goodwill gesture, if possible.
I would truly appreciate your support and understanding in this matter. Kindly let me know if any additional details are required from my side.
Thank you for your time and consideration.
Warm regards,
Mohammed Shahil Was this information helpful? | 
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