[Resolved]  Gaana.com — want to close and delete gaana account permanently

I want to close & delete gaana account permanently. But no one responding from gaana. Help me in closing the account.in gaana platform, there is no option to change email id or mob number. The old mail id registered in the account was not in used stage & also been deleted. The mobile also rarely used. Thats why, i want to delete the account permanently, but gaana customer care is not responsive. So please delete my account.
Registered mail id - mita. [protected]@gmail.com
Registered mob no - [protected]

Registered mail id is in inactive stage, please contact only via mobile number.
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Feb 12, 2019
Complaint marked as Resolved 
Gaana.com customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2019
Gaana.com Customer Care's response
Dear User,

Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern

Our goal is to provide a consistently reliable service and an exemplary level of customer satisfaction.

We would like to inform you that the we cannot find any details using the above contact number or email address.

I believe that has been removed now.

Please let us know if you need any further help.

Regards,
Gaana Support Team
Complaint comments 

Comments

I have paid rs 99 for gana downloding but there is no option for downloding [protected]@gmail.com my reqest no is
WXIN[protected] my mob no is [protected]

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