I purchased a subscription of gaana plus on may6 2019. After one month it asked me to login again and showed me a popup of subscribe gaana for one month for free then i restored my purchase cause there was an option and after sometime i got a msg of receipt expired. I tried a lot to contact and get back my purchase but i was failed to get. I hope now i can get my subscription back or my money back.
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Thank you for letting us know about your recent experience with us. We apologize for the delay in response and if our service did not meet your expectations, and appreciate you taking time to share your concern
We do understand your concern regarding the subscription.
It would be best if you can send us an email at [protected]@gaana.com with the your registered details and details about the issue so that the team can look into the request further.
Please add COMPLAINT FORUM CONCERN in the heading so that we can take up your matter on urgency.
Please let us know if you need any further help.
Regards,
Gaana Support Team