[Resolved] Gaana.com — rs. 399 fraudulently deducted

mack1995

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

Today i received a message from hdfc bank that rs.399 has been deducted from my account. I don't want to renew gaana+ anymore. I made my payment through credit card. There is no subscription available at google play store also. It was without my concern. That was very fraudy behavior from gaana side.

I want my full money refunded.

My registered email id is [protected]@gmail.com
And phone number is +91 [protected]

+1 photos

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Aug 22, 2019

Complaint marked as Resolved

Gaana.com customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Gaana.com Customer Care's response Hi There,
We do understand your concern,
Our team is already in contact with you over the email and shared details about the deduction.
Kindly check the response shared to you on your email address by [protected]@gaana.com

Regards,
Gaana Support Team