[Resolved]  Gaana.com — song is not being downloaded

Address:Mumbai City, Maharashtra, 400007

Dear
Sir / madam

I have given rs 297 for 3 months to download the song today on 21/10/2017 -7.26
And the song is not being downloaded

If this problem is not resolved then i will have a police case against it
And i will send news to all news agencies that the song is a fake website
And will issue a video on social media against it that this website loses money

Velaram m. Patel
Mumbai
Mob: - [protected]
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Oct 21, 2017
Complaint marked as Resolved 
[email protected] Mob - 9004202904
Gaana.com customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2017
Gaana.com Customer Care's response
Hi Velaram,

We would love to help you with the issue. Please write to us team from the "Help" section of the app or email us at [protected]@gaana.com so that we can help you better.

Regards
Gaana Support Team
Complaint comments 

Comments

I have already paid for i month subscription via Google Playstore payment method. But still my profile is showing free user. Please upgrade to gaana plus user or refund my money to my account. Email id - [protected]@gmail.com

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