Gadgets 360 — lenovo k6 power

My order id oac1e[protected]b99e
Order date 04may2018 sub order id 201827jzeq63402
Card tray was missing when open the devise. It is no meaning of phone without card tray kindly suggest me how it will be solve.
Invoice number 340/2/18-19/797
Invoice date 05may 2018
My name devendra nath dubey sr. Artist, rabindra bhavan, visva - bharati, santiniketan
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