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Garudavega Courier Services Complaints & Reviews

www.garudavega.net
1
Updated: Oct 28, 2025
Complaints 167
Resolved
8
Unresolved
159
Bad 😕 It seems that Garudavega Courier Services has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Garudavega Courier Services
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Garudavega Courier Services reviews & complaints page 3

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J
jagadesh doddi
Jan 3, 2022
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Address: 1-8-308/1/1, Patigadda Road, Begumpet, Hyderabad-500016

I have booked a consignment on 21-Dec-21. It was supposed to reach USA within 5 to 8 days. The consignment number is 1Z63XV[protected]. UPS web site shows "reached Delhi on 24-Dec-21". When I contacted Garudavega, they informed me they will update status in few days. They took my email, but no communication so far. When I contacted UPS, they informed me that the consignment was not picked up at Hyderabad as there was some weight issue and they advised me to contact Garudavega. Garudavega is not able to tell me if the consignment is n Hyderabad or Delhi!!. They wrote to UPS and they expect me to wait till UPS replies!!
Garudavega Courier Services customer support has been notified about the posted complaint.
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    T
    Tantry
    Dec 22, 2021
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    I have booked parcel from Chennai to USA in the month of October.But my parcel was delivered to wrong address.
    I have paid Rs 9745 courier charges and purchased goods worth of Rs 10000 in that parcel.
    When i contacted Garudavega they are not responding properly in this regard.
    Please resolve this issue at the earliest
    Thank you
    Garudavega Courier Services customer support has been notified about the posted complaint.
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      S
      [email protected]
      Dec 2, 2021
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      My dad dropped off a parcel at Navrang branch in B’lore on Oct 27th 2021. The parcel was destined to Canada with items for my new born. It’s been more than a month & I still haven’t received the package. The worst part is there is absolutely no decency & courtesy from the Garudavega team to respond to the emails that I had sent. If I do not hear a response now then I’m going to consumer court against Garudavega for fraud & stealing consumer’s packages & I’ll treating consumers by not caring to respond to emails.
      Tracking # [protected]
      Garudavega Courier Services customer support has been notified about the posted complaint.
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        A
        Abar6
        from Thanjavur, Tamil Nadu
        Nov 29, 2021
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        Address: 8517 lower Scarborough ct San Diego 92127 California, USA

        Oct 28th we have sent a parcel it's been a month...still now parcel not received yet... shipment details mentioned below...

        We received your shipment to AMRITA PREETHAM - receipt no ([protected]). Thank You for choosing Garudavega.

        Tracking Number for your shipment to AMRITA PREETHAM is 1Z63XV[protected]. Pl. go to UPS.com to track status - Garudavega

        We have sent this courier from Thanjavur (Tamil Nadu) to Sandiego USA.

        We have asked million times there is no proper response and support from the agency.. according to them what they said is courier was sent wrongly to some where in USA. They blammed UPS and they said they are tracking... Yesterday we have enquired with UPS the statement given by them is shocking, they saying the courier not yet entered USA ...

        I need proper solution or else I will go for legal... Don't test my patience level
        Garudavega Courier Services customer support has been notified about the posted complaint.
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        Oct 28th we have sent a parcel it's been a month...still now parcel not received yet... shipment details mentioned below...

        We received your shipment to AMRITA PREETHAM - receipt no ([protected]). Thank You for choosing Garudavega.

        Tracking Number for your shipment to AMRITA PREETHAM is 1Z63XV[protected]. Pl. go to UPS.com to track status - Garudavega

        We have sent this courier from Thanjavur (Tamil Nadu) to Sandiego USA.

        We have asked million times there is no proper response and support from the agency.. according to them what they said is courier was sent wrongly to some where in USA. They blammed UPS and they said they are tracking... Yesterday we have enquired with UPS the statement given by them is shocking, they saying the courier not yet entered USA ...

        I need proper solution or else I will go for legal... Don't test my patience level.. call me and tell the status +91 [protected]
        Reply
        Call [protected]
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          R
          ramesh080561
          from Madurai, Tamil Nadu
          Nov 13, 2021
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          Parcel sent to USA not yet delivered

          Address: Hyderabad.

          I have sent a parcel to my daughter in La Jolla, USA by Garudavega on 29/10/2021 by invoice number [protected].
          The parcel tracking status is showing as "import scan" at Louisvile, KY, USA from 03/11/2021 and is not yet delivered.
          Please arrange to deliver the parcel in next one week OR initiate refund ....
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          A
          [email protected]
          Nov 12, 2021
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          We have given the courier items in the garudavega parcel office at velacheryy, Chennai on Oct 27 2021. We have been waiting for these package for the festival occasion. We didn’t get the tracking id until 6th November. Tried reaching out to Velqvherry office person but he didn’t pick my call. Recieved package after 14 days on Nov 10th. Package includes 5 box of sweets and sweets which weighs around 3-4 kgs and rate value of 1100Rs which got spoiled and it’s totally got wasted because all are milk sweets and got spoiled since it didn’t reach on time. I need a refund for the sweet and snack cost which is 1100rs and because of this my shipping cost got increased. Please refund the money for spoiled sweets and snacks and try to give refund for the 3 kgs of sweet and snacks ordered. Such a bad experience with garudavega
          Garudavega Courier Services customer support has been notified about the posted complaint.
          Nov 19, 2021
          Updated by [email protected]           No action taken yet? Can you please let me know what is the action taken on this
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            M
            Manonandini
            Nov 10, 2021
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            Package whereabouts unknown

            Address: Chennai

            We shipped a package from India (Chennai) to Nashville, Tennessee USA on Thursday 27th October. We were already informed that there will be a delay due to Diwali celebration. We were promised a delivery in 10 days, but we agreed and sent anyway.

            Package was collected from my house on 27/10/21
            Tracking id for my shipment was given to me only on 5/11/21
            My tracking id is 1Z63XV[protected] . There seems to be no...
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            R
            Rasub
            from Chennai, Tamil Nadu
            Nov 10, 2021
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            Address: omr chennai kumaran nagar semmencheri

            Booked on 2.11.2021 i chennai OMR kemaran nagar semmencheri. tracking number Parcel booked on 02.11.2021 still in newdelhi. Transaction id is 1Z63XV[protected]. Still in Newdelhi. Check for damage and speedy deliveri to USA or claim arrangement
            Garudavega Courier Services customer support has been notified about the posted complaint.
            Nov 10, 2021
            Updated by Rasub             Booked on 2.11.2021 i chennai OMR kemaran nagar semmencheri. tracking number Parcel booked on 02.11.2021 still in newdelhi. Transaction id is 1Z63XV[protected]. Still in Newdelhi. Check for damage and speedy deliveri to USA or claim arrangement

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              B
              Belman Narayana Tantry
              from Chennai, Tamil Nadu
              Nov 10, 2021
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              Address: H.No.1-8-308/1/1, Patigadda Road, Begumpet, Hyderabad-500016

              Express parcel with invoice number [protected], booked on 24.10.21 in your Teynampet Branch, Chennai to the mailing address-
              Akash Narayana
              Miamisburg, Ohio, USA
              UPS Tracking number 1Z63XV[protected]
              Shipped on 27.10.21 but delivered to wrong address in Tifton, GA, USA on 4.11.21.
              Customer care very poor service. Mostly not reachable. Mailed but no reply. Somehow, contacted customer care on 8.11.21. Mail was acknowledged and assurance was given that the issue would be resolved within 2 days.
              But as of today, no update or communication from Garudavega.
              The parcel contained food items for the Deepavali festival season and we were assured that it would reach, within 10 days.
              We have been sending via Garudavega regularly and we are extremely disappointed with this poor service. We have paid Rs 9746 as courier charges and nearly Rs 10, 000 for the food items. Though the address was given correctly, the parcel was delivered to the wrong place. Have all the copies as proof.
              As we have not received any satisfaction from their end, we are turning to you for help. Kindly treat this with priority and resolve this at the earliest.
              I am attaching the billing invoice and UPS delivery details.
              Regards
              Belman Narayana Tantry
              [protected]
              Garudavega Courier Services customer support has been notified about the posted complaint.
              Nov 10, 2021
              Updated by Belman Narayana Tantry               Express parcel with invoice number [protected], booked on 24.10.21 in your Teynampet Branch, Chennai to the mailing address-
              Akash Narayana
              Miamisburg, Ohio, USA
              UPS Tracking number 1Z63XV[protected]
              Shipped on 27.10.21 but delivered to wrong address in Tifton, GA, USA on 4.11.21.
              Customer care very poor service. Mostly not reachable. Mailed but no reply. Somehow, contacted customer care on 8.11.21. Mail was acknowledged and assurance was given that the issue would be resolved within 2 days.
              But as of today, no update or communication from Garudavega.
              The parcel contained food items for the Deepavali festival season and we were assured that it would reach, within 10 days.
              We have been sending via Garudavega regularly and we are extremely disappointed with this poor service. We have paid Rs 9746 as courier charges and nearly Rs 10, 000 for the food items. Though the address was given correctly, the parcel was delivered to the wrong place. Have all the copies as proof.
              As we have not received any satisfaction from their end, we are turning to you for help. Kindly treat this with priority and resolve this at the earliest.
              I am attaching the billing invoice and UPS delivery details.
              Regards
              Belman Narayana Tantry
              [protected]

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                S
                Sheela86
                from Chennai, Tamil Nadu
                Nov 10, 2021
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                A 24kg parcel has been booked on 25th October 2021 in garudavega courier services Anna Nagar. The origin is India and destination is Canada. Still the parcel is not delivered to destination point and there is no information about the parcel. No tracking number provided. There is no response from courier services either. Payment of Rs.16000 has been made immediately through gpay while the parcel is handed over. Please take action immediately and let us know the status of the parcel
                Garudavega Courier Services customer support has been notified about the posted complaint.
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                Please find the receipt number details.

                We received your shipment to MURALI KRISHANASETHURAMA - receipt no ([protected]). Thank You for choosing Garudavega.
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                  S
                  srihari96
                  Nov 9, 2021
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                  Address: RMWV+3CG, Srirangam, Tiruchirappalli, Tamil Nadu 620006

                  Not received the courier of 15 days
                  Garudavega Courier Services customer support has been notified about the posted complaint.
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                    S
                    satish.dpsg
                    Nov 9, 2021
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                    Inquiring about the status of my shipment, I have received no response from almost 4 locations they asked me to contact... don't trust this service with time-sensitive items...
                    It's been almost 15 days and my shipment is still in India.
                    they will simply disconnect the call if they don't have any update or answers... useless service...
                    Garudavega Courier Services customer support has been notified about the posted complaint.
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                      C
                      C V Raju
                      Nov 9, 2021
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                      I have booked 4 consignments of diwali sweets to friends in USA from Coimbatore Garudavega office. (Receipt nos. [protected]. [protected], [protected] and [protected] ) on 28 oct 2021 from Coimbatore. Usually within 4/5 days you deliver the shipment. This time the parcels are still now are in India as per your tracking details.

                      We booked 28th oct. Till now it is in India. It is almost 10+ days. This delay is totally unacceptable, since all items are sweets and eatable . There is no use of it. we are planning to raise legal complaint . We are not receiving any official message from you regarding delay from you.
                      Garudavega Courier Services customer support has been notified about the posted complaint.
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                        Sivapriya muthu
                        from Tirunelveli, Tamil Nadu
                        Nov 5, 2021
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                        Address: Tirunelveli, Tamil Nadu

                        My cousin sent parcel from tirunelveli to los angeles on 26 th oct 2021 . I got tracking num only on 1 nov 2021. Today its 5th nov 2021 the tracking says only label created. No proper response from the team.. sent mail no response.. having worst experience with garudavega tis time.. on checking just now i knew so many ppl have same concerns.. v r helpless donno whom to contact n get details..
                        Garudavega Courier Services customer support has been notified about the posted complaint.
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                          K
                          Krishnakumar karunanidhi
                          Nov 5, 2021
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                          Address: Trichy Vignesh Nagar.
                          Website: Care,@garudavegs

                          I booked parcel - 2 pieced Total 16 kg from Trichy branch on 24.10.21 Sunday to US .ON 30.1.21 TRACKING NO. 1Z5Y77X[protected] GIVEN. While seeing on Tracking no movement after 31.10.21 from Delhi is not known. On contact with UPS THEY INFORMED THAT NO IINFORMATION rec'd. for delivery details. Also no response from Trichy Vignesh Nagar branch rec'd. so for. What about mu parcels sent to USA ? Now 23 days lapsed. Respond urgently.
                          Garudavega Courier Services customer support has been notified about the posted complaint.
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                            Uma Viswanathan
                            Nov 5, 2021
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                            We hand over the package on Oct 31st to Garuda vega courier home service, in ups they accepted on Nov 2nd till now it is not went to destination, still it is in delhi, no proper response from anyone from your end. Pl accept my request and do forward
                            Garudavega Courier Services customer support has been notified about the posted complaint.
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                              S
                              sushmeister
                              Nov 5, 2021
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                              Garudavega - Never deliver on time took 6 days to get tracking no but never shipped the item

                              Garudavega one of the worst company to ship with. They will not work the way that they advertise or publish in their website. I have shipped an item from India to USA expecting that it will be delivered in 3-5 days. I shipped the item on Oct-27-2021 and today is Nov-4-2021, they took 6 days to get the tracking number. When i check the tracking number in UPS.com it shows "Label Created" since Nov-3-2021 and shows "Check back tomorrow for an...
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                              gan2112
                              from Chennai, Tamil Nadu
                              Nov 3, 2021
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                              Had sent 2 parcels to USA on 23 oct 21
                              1Z5Y77X[protected]
                              1Z5Y77X[protected]

                              still on 03 nov 21 there is no status on parcel
                              sent multiple mails to support
                              called support multiple times -no proper response

                              manger is not picking any calls

                              rm has switched off his mobile
                              they are fraud company and thieves

                              b ganesh [protected]
                              Garudavega Courier Services customer support has been notified about the posted complaint.
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                                H
                                Harshikanainika
                                Nov 3, 2021
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                                1Z63XV[protected].My package was sent from trichirappalli, tamilnadu on october 26.After 5 days I got the tracking number showing label created.what is the reason of this delay? Those package has to be arrived for Diwali.What is the use of I don’t get on diwali.?Reply ASAP.
                                Garudavega Courier Services customer support has been notified about the posted complaint.
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                                  A
                                  A yellappa Pillai
                                  Nov 2, 2021
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                                  Address: garudavega, coxtown , Shop No. 31, Wheelers Road, Cox Town, Bangalore - 560005 Landmark: NEAR Food World

                                  Booked a parcel to US. sent on 22nd from coxtown garudavega office, the items were not packed properly by the courier person rakesh as he told that the packing will be done in yeshwanthpur HUB. the box was delivered on 29/10/21 but the sweets were missing and only the empty sweet box was available in parcel box. immediatel informed rakesh courier person in coxtown but he told to raise a complaint.
                                  very horrible service from garudavega, coxtown bangalore
                                  Garudavega Courier Services customer support has been notified about the posted complaint.
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