Address: | Mumbai City, Maharashtra |
Gati Movers and Packers of Mumbai branch agreed on delivering the goods from Mumbai to Hubli, Karnataka @ 7500 incl of taxes and have given me the receipt and other documents for the same. They packed and picked up the goods on 17/06/2014. But on 18/06/2014, Mr. Rishal called me demanding for additional Rs. 7000 and stating that if I don't pay the extra amount, he won't deliver the material.
This entire behavior and conversation just goes to show their kind of functioning and service level they have. Instead of providing services, they have gotten down to arm twisting and threatening.
There is a complete lack of honesty and trust based on which I handed over the material and made the payment to them. This company has broken that trust and had instilled great fear in my mind. I am worried about my goods being stolen and complete loss of money paid to them for safe delivery of goods.
Gati Movers and Packers are holding me at ransom for no reason.
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