[Resolved]  Gati Home Packers And Movers — dealying and missing

As i was moving to mexico so i have to give all my house hold items to gati movers and packers
which is located at sanpadamumbai. All my items were kept in the ware house in mumbai dated november 3 .2009 and till now i am not able to get my insurance papers.theu have taken 18500 rs to keep all my household items in warehouse of sanpada for 6 monthsand it has benn around 16 days they are neithyer picking up the call nor responding to the sms. And the guy named SANJAY AND VIKASH seems to be cheating all the customers including me .I have submitted this complaint in order you should take strict actions against the gati home packers and movers.
GATI HOME PACKERS AND MOVERS
Mumbai office:house no:b-306 yash deep building Plot no.22 sector 9
Kamothe navimumbai 410209 phone:[protected] Sanjay-[protected]
DELHI office[protected] VIKASH-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I agree with their unprofessional attitude.

They used to have a so-called website www.gatihome.com. This has expired since Oct 28 2009 and even after a month there seems no effort in renewing it.

Their response timing is really pathetic; you'd be lucky if at least they pick up the call.
Mails to the email-id [protected]@yahoo.com are also bouncing
Mishandling of our Deep Freezer.
We had a horrible experience with Gati Home Packers & Movers, Kamothe, Navi mumbai.
Mr. Baljith Singh, had called me after I had enquired with Sulekha.com and initially he sounded very honest & genuine but upon using his services here are the few points I would like to list
1)He is not a direct Transport fellow & uses third party transport to do business on commission.
2) He is a rogue & Cheat who is out to cheat people and make money.
3)He had initially promised us to deliver our Freezer the next day but delivered it after 3 days in such a condition that our Customer refused to take the same on seeing the damage caused at the bottom of the Freezer due to mishandling during loading and unloading of the freezer after it was loaded at JNPT Port, Navi Mumbai.
3)Initially we had agreed upon Rs3500/- for delivering upto Ahmedabad, later he asked for another RS 2000/- for delivering it from Ahmedabad to Moraiya (which falls inside Ahmedabad Municpality location). We agreed on this too since we had to deliver the shipment urgently.
4) As the Customer refused to take we had to get the Freezer back to Mumbai at our Warehouse.
5) Upon arrival Mr. Baljith Demanded Rs13000/- to get our Freezer back, on continuous negotiation over the phone he agreed to release the Freezer for Rs10500/-. This is pure Blackmail...
6)You can know the nature of this guy by the simple fact that he never came to see us even once & for the payment he made us deal with the third party transport fellow with whom our Freezer was kept.
I request all not to deal with Baljith Singh if you want your things to be delivered safely. Beware of Crooks like him...

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