Gati-KWE Complaints & Reviews

[protected] Docket rcvd only 4 items instead of 5 items. Complaint has been registered on 14 July2021. Till now there is no update on my missing item. I was written consignment form while taking deliver and updated as only received 4 items instead of 5. More than 100 hours completed and there is no update on my missing item. Consignment form which was signed was uploaded for reference.

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is to kindly inform you that we have received and forwarded your details for short shipment to the respective team for further process. We request you to kindly allow us some time.

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jul 22, 2021

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused. This is to kindly inform you that we have received and forwarded your details for short shipment to the respective team for further process. We request you to kindly allow us some time.

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Address: House No. 311, Nankari, I.I.T. Kanpur

My docket number[protected] has been out for delivery for a few days and today it is showing that my docket has been delivered but it has not been delivered. I got my product from Amazon and they delivered it through Gati and gati support says that it's been delivered but I didn't receive anything. Please help

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

Gati-KWE Customer Care's response Dear Customer,

We deeply apologize for the inconvenience caused. This is to kindly inform you that as per our telephonic conversation We have intimated our team to expedite your complaint. Kindly allow us some time.

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jul 22, 2021

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Dear Customer,

We deeply regret the inconvenience caused.

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Address: Dakshinayan Dharmatala Path, P.O. Nadiha, Durgapur-11, West Bardhaman. Pin 713211.West Bengal

Sir,
My name is Barnali Chattopadhyay my shipment was booked on 14 July 2021 and delivery date was 16 July 2021. Still not delivered. I tried to contact customer care but unresponsive. Tried to register complainthrough whattsapp no.[protected] but it failed each time. The parcel is urgent. Please do needful. My contact no. is [protected].Email i.d. [protected]@gmail.com. Docket no.[protected].

Gati-KWE customer support has been notified about the posted complaint.

Jul 19, 2021

Updated by Tanmay Chattopadhyay Sir,
My name is Barnali Chattopadhyay my shipment was booked on 14 July 2021 and delivery date was 16 July 2021. Still not delivered. I tried to contact customer care but unresponsive. Tried to register complainthrough whattsapp no.[protected] but it failed each time. The parcel is urgent. Please do needful. My contact no. is [protected].Email i.d. [protected]@gmail.com. Docket no.[protected]

Jul 19, 2021

Updated by Tanmay Chattopadhyay Still no action has taken

Jul 21, 2021

Updated by Tanmay Chattopadhyay Still not delivered today is 21 July although they committed to deliver at 16 July. Now where to complain and what to do.

Verified Support

Jul 22, 2021

Gati-KWE Customer Care's response Dear Customer,

Your shipment is showing delivered on 21-JUL-2021. Kindly provide us a line of confirmation if you have received the shipment. We deeply regret the inconvenience caused for delayed in delivery. Please treat this experience as an exception as we committed to serve you better in coming future.

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Complaint no[protected]/7, no response from Gati till date though in mail Mr Hitesh is being asked by customer care to look into, very shocking to experience such not non helping, non bothering attitude as not at all expected from a branded like GATI.

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

Gati-KWE Customer Care's response Dear Customer,

We deeply apologize for the inconvenience caused. We have intimated our team to expedite your complaint. Kindly allow us some time.

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Address: A2 101 , Kamat Exotica palms, Shree ganeshpuri

9Í¬Í‰ÌƒÌ³Í¥[protected]

Called on this number in verna goa. I told him I don't have docket photo copy I have only docket number. I also asked him why he can't give the status. He started becoming rude and told me to keep the phone down.

Amit
[protected]

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jul 17, 2021

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Dear Customer,
We sincerely regret the inconvenience caused.

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Docket Number[protected]
Receiver - Alok Agrawal, +91-[protected]
Guaranted delivery as stated by Gati between - 12/07/2021 to 14/07/2021
Status as on 14/07/2021, 5:30 PM - Package not delivered
Earlier Complaint - Complaint logged through customer service[protected] on 13/07/2021 and also logged through WhatsApp +91 [protected]. WhatsApp complaint number CS180550.

The package for the above mentioned docket was shipped from Rourkela (Odisha) to Bengaluru (aka Bangalore). The package has been lying at Bangalore since 10/07/2021 but as of end of the day today i.e. 14/07/2021 there has been no delivery.

Further someone has updated the docket, that the consignee as requested for reschedule of delivery. No one have ever requested nor received any phone calls from Gati personnel for rescheduling of such delivery. It is wrongly updated in the tracking website by Gati. We are still awaiting the delivery.

Gati-KWE customer support has been notified about the posted complaint.

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Jul 17, 2021

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. Your shipment is showing delivered on 15-JUL-2021. Kindly provide us a line of confirmation if you have received the shipment.

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My consignment with docket no[protected] has reached destination Varanasi on 8 th July but its still not delivered after 5 days.
The assured delivery date was 5 th July.

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2021

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused.
Your shipment is showing delivered on 13-JUL-2021. Kindly provide us a line of confirmation if you have received the shipment.

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jul 17, 2021

Verified Support

Dear Customer,

We deeply regret the inconvenience caused.

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Says "Out for Delivery" since the last two days. Then updates to "Undelivered Due To Consignee Premises Closed / Shifted". No delivery personnel has come by!!
Assured delivery date is today (11th July)
Customer care number not going through. Customer care email just sends the same auto generated response saying "received".

Need the parcel ASAP.

Gati-KWE customer support has been notified about the posted complaint.

Jul 12, 2021

Updated by sr1800 Order received!

Verified Support

Jul 17, 2021

Gati-KWE Customer Care's response Dear Customer,

We deeply regret the inconvenience caused. Request you to please share your 9 digits docket number along with your contact number for further check and resolution.

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Docket number :[protected]

Jul 11, 2021

Complaint marked as Resolved

i am able to track now

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2021

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is to kindly inform you that we have received and forwarded your details to the respective team for further process. We request you to kindly allow us some time.

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jul 17, 2021

Verified Support

Dear Customer,

We deeply regret the inconvenience caused. We kindly request you to allow us some time.

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Address: Lakhisarai

Sir
Everyday show out for delivery but i don't got till
I am calling everyday in your company but don't action and response it
So
Please deliver my percel
I have an urgent work of my percel
Many days are gone but don't got my percel
So please please send my percel
Thank you ðŸ™ðŸ»

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jul 10, 2021

Verified Support

Dear Customer,

We deeply regret the inconvenience caused. Request you to please share your 9 digits docket number along with your contact number for further check and resolution.

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Address: Lakhisarai

Sir
I am calling everyday in your company but don't action about it so
Please deliver my percel
I have an urgent work of my percel
Many days are gone but don't got my percel
So please please send my percel
Thank you ðŸ™ðŸ»

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jul 10, 2021

Verified Support

Dear Customer,

We deeply regret the inconvenience caused. Request you to please share your 9 digits docket number along with your contact number for further check and resolution.

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Today(05/07/2021) the shipment of mine was OUT FOR DELIVERY but i have not received any calls from the delivery boy side, rather the status was updated in the Site that Undelivered Due To Consignee Premises Closed / Shifted.

My docket number is :[protected]

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2021

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. Your shipment is showing delivered on 06-JUL-2021. Kindly provide us a line of confirmation if you have received the shipment.

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jul 10, 2021

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused.

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My docket do not get delivered even it shows daily out for delivery.The reason updated is customer not available or pin code mismatch.No one has contacted me then how come the reasons are getting updated.
Need help in getting my parcel delivered asap

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2021

Gati-KWE Customer Care's response Dear Customer,

We deeply regret the inconvenience caused. Request you to please share your 9 digits docket number along with your contact number for further check and resolution.

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Address: Chollai, Chennai

We are from Apple Energy pvt Ltd booked a courier of 5 box to our chennai customer. We have been following Mr.karthik ([protected])for more than 8 days to deliver the parcel. But there was no proper response and the delivery was scheduled today. While delivering to our customer the courier person only delivered 4 box and asked the customer to sign and seal for 5 boxes. It is totally unfair and kind of forgery and the courier persons behavior was harsh. Our customer was totally not ready accept this kind of issues and the service from your courier side is spoiling our business. Finally I have spoken with our customer and told to receive the Four parcel as of now and to will receive the second parcel later which has been delayed from the courier side. Later I have called the delivery person to deliver the 4 box but the person not delivered and not responding. Please close this issue

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2021

Gati-KWE Customer Care's response Dear Customer,

We deeply regret the inconvenience caused. Request you to please share your 9 digits docket number along with your contact number for further check and resolution.

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Address: 20/13, Modi Tower, Nehru Place, Delhi

Website: gatipackermover.co.in

I've booked a shipment from Delhi to Durg on[protected].
It has been 15 days, shipment is not yet delivered.

Nobody is picking up the call from customer care, nobody is replying to mails.

There is no tracking mechanism no docket number.

I've contacted all of these numbers mentioned

1. [protected]- GATI Packers and movers
2. [protected]- Diksha Sharma (Payment Collector)
3. [protected] - Sonu Malik (Loading guy)
4. Delhi Office - [protected]
5. Gurgaon Office: - [protected]
6. Noida office : [protected]
7. Faridabad office : [protected]
8. Ghaziabad office : [protected]
9. [protected]@gatipackermover.co.in

GST No of Company - O7ESQPD7574E1ZC

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2021

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. Your shipment is not booked via GATI KWE It's booked via Packers and Movers. Kindly co ordinate with them for any updation.

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Address: GATI KWE, Bokaro

Hie, I booked a bike from bangalore to bokaro through docket number[protected], I tracked it today through online today and it showed "OUT FOR DELIVERY" and then suddenly it showed - DOCKET DETAINED and I am trying to reach the concerned person at bokaro but he is not ansering calls. Its really bad. Please deliver my parcel on priority....

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Hi team,

My shipment was supposed to be delivered on 26 June and it has still not been delivered.
It has been stuck at Sambalpur for 5 continuous days now

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2021

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused for shipment delayed. As per our telephonic conversation right now shipment is in transit for ROURKELA location. We have intimated our team to expedite your complaint. Kindly allow us some time.

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jun 29, 2021

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused for shipment delayed. As per our telephonic conversation right now shipment is in transit for ROURKELA location. We have intimated our team to expedite your complaint. Kindly allow us some time.

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Address: KEIL,AMABALAMEDU,ERNAKULAM,KERALA-682803

We couldn't track our product that was sent from MUMBAI to KERALA and the product is not yet received . Kindly do the needful

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2021

Gati-KWE Customer Care's response Dear Customer,

We deeply regret the inconvenience caused. Request you to please share your 9 digits docket number along with your contact number for further check and resolution.

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jun 29, 2021

Verified Support

Dear Customer,

We sincerely regret the inconvenience caused.

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My docket number:[protected]

My items 1 bike and 6 cargo was out for delivery from hyderabad to kolkata. Previously it reached yesterday in Kolkata, west bengal. My items were coming from hyderabad to kolkata.
Throughout the whole day(22/06/2020) I was at home and the delivery person didnot come. End of the day they assigned my status to Undelivered Due To Consignee Premises Closed / Shifted.
The last day of assured...

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Docket no[protected]
What the hell is going on?????
Where is my parcel
Now i am not able to track parcel
Now it's showing wrong docket number in gati website. From 4 days it was working and showing status suddenly it is showing wrong docket number.
I must tell you GATI service is very very poor/dull. I want to raise complaint against gati please contact me as sson as possible

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2021

Gati-KWE Customer Care's response Dear Customer,

We deeply regret the inconvenience caused. Please treat this experience as an exception as we committed to serve you better in coming future.

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Gati-KWE Customer Care

from Hyderabad, Telangana

Jun 29, 2021

Verified Support

Dear Customer,

We deeply regret the inconvenience caused. Please treat this experience as an exception as we committed to serve you better in coming future.

Gati-KWE Complaints & Reviews

File a complaint to Gati-KWE

Gati-KWE reviews & complaints page 11

105147132 Docket rcvd only 4 items instead of 5 items.

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I didn't receive my docket and they are showing its delivered

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Non delivery of Parcel Docket no.520147963

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Goods damaged during transportation by GATI

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Rude behaviour

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Non-Delivery of package - Docket No. 482723256

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Consignment not delivered in Varanasi even one week past assured delivery date

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Order status "Undelivered Due To Consignee Premises Closed / Shifted"

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Was able to track docket number until morning. It says docket number not found now

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Very poor response and worst service

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About delivery

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Undelivered Due To Consignee Premises Closed / Shifted Issue

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Docket do not get delivered

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Poor Response & worst Behaviour

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Cargo not delivered, booked on 15th June 2021

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Docket Detained

491126604 - not delivered

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Tracking details of VARIABLE FREQUENCY DEVICE

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Undelivered Due To Consignee Premises Closed / Shifted

Unable to track my parcel suddenly docket no shows wrong

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