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DHL Express India Complaints & Reviews

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Last updated Apr 14, 2024
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DHL Express India reviews & complaints(468)

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L
LineRental
Apr 14, 2024
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Unfair additional charges

I have sent documents in size 1 envelope weighing less than 500 grams from UK to India. I have been billed additionally rupees5458 for customs clearance, storage charges and conversion rate of 1 GBP to INR= 107.35 as of 14/April/2024. The rate is not this high.

Customs charges are only INR 1879 and you can do the rest caclulations that DHL is pocketing themselves.

Charges includes, Surcharges, Fees and warehouse...
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pks123456789
from New Delhi, Delhi
Apr 8, 2024
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Address:DHL CARGO MOVERS AND PACKERS 5A, Street No. 1, Sheetla Colony Sector 28, Gurgaon Haryana GST No.: 33BCJPV8883L2ZK PAN No.: BCJPV8883L2ZK

The mail i received for refund from gst number - 33bcjpv8883l2zk (Dhl cargo movers and packers).
Person name - rakesh ([protected]), surendra swami ([protected]) these two people have done fraud with me along with the company.
Now they have blocked my number and today surendra swami has threatened to do bad to me if i ask for my refund and they will not process the refund.
Mr. Rakesh continues saying the fraud statement as he is not in office or he will not refund my money.
I have made the payment to mr. Sumer bhukar jhotda ([protected]), i have attached the screenshots of payment made
DHL Express India customer support has been notified about the posted complaint.
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    J
    JOHN KIZHAKKEKUTTU GEORGE
    Dec 22, 2023
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    Delay in Delivery from UK to India

    My shipment ([protected]) from UK to India is still not delivered since 8 days.
    Still it is not cleared from Banglore. Daily they are asking so many additional requirements. It is only some documents and not any valued items.
    Because o[censored]rgency we use DHL instead of ordinary post.
    If I send it in ordinary post, it is supposed to be delivered before....
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    D
    Dharitri meher
    Nov 7, 2023
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    Kakapic fashion

    Address:Kakapic fashion puna BRTS road Surat pin code-395010

    I havenot ordered anything but got a parcel from Xpress bees and get paid to them -749rs, the parcel came from kakapic fashion but I didn't get any source from where it has ordered so I claim to know the source and return it and get my refund...
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    S
    Sunitasingh Pawar
    from INDORE, Madhya Pradesh
    Oct 2, 2023
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    Registration issue for plot no 72 Imperial march Divas . Money already given.

    Sir
    Imperior land mark devas, Plot no 72 . Devas
    for Registration RS; 26500+ 15000 already transfer to Mr Brijesh Dubey Indore office account on 18.05.22 and 19.05.22 and following with Mr Swetha singh last one year but unable to know when registration will complete.
    Money transfer to Mr Brijesh Dubey account no
    State Bank of India
    account no : [protected]
    UTR NO[protected]
    UTR NO[protected]...
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    G
    GrolmanIndia
    from mumbai, Maharashtra
    Sep 12, 2023
    Sep 13, 2023
    This thread was updated on Sep 13, 2023
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    Bill of Entry incorrectly filed

    Address:Mumbai

    We imported a parcel from China. The supplier by mistake filed an incorrect invoice with DHL China. The Invoice included only the product price, but missed the courier cost.
    DHL India filed the Bill of Entry with this incorrect amount.
    Once we learnt of the mistake, we asked our chinese supplier to amend the invoice with courier cost included.
    However, DHL Express India bluntly denied to amend the Bill of India. They...
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    S
    shweta sharma dehradun
    from Nanpara, Uttar Pradesh
    Jul 11, 2023
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    Illegal act

    Address:Dehradun

    The shipment number is [protected].
    Challenging the PAN issued by the GOI.
    saying the signature is not there. They
    are also challenging government bills by
    saying there is no complete address,
    which can't be due to computer-
    generated bills. They challenge the GOI
    without authority. Collecting multiple
    identity data points from Indians
    without authorization It is pertinent tobr...
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    K
    Kuldeepsparihar
    from Faridabad, Haryana
    Jul 9, 2023
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    Fraud and Cheating

    Address:Address :Head office plot no 76/4-13 Ashok vihar phase 3 Gurugram Haryana 122001
    Website:www.dhl.com

    Dear Sir / Madam,

    This is regarding my household transportation material . I was sending my stuff to my old parents from Faridabad (Haryana) to Kanpur (Up) . I got this company through website and which is DHL . Company gave me a quotation of Rs. 20, 000 before loading and once they have loaded the stuff they have changed the quotation to Rs. 33, 900, even i have paid that amount . They have loaded the household stuff on 30th...
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    Venugopal Vazhiyil
    Jun 21, 2023
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    Issue regarding Shipment 1767609196

    I had been sent a courier from Taylor & Francis USA 2 weeks back but as yet I have not yet received the same. The issue was that there was a small anomaly with the spelling in my AAdhar card and I had sent a declaration form in your website link provided for the same. But even after multiple submissions, my application got rejected and I am now really fed up with your tiresome process. What needs to be done for receiving the courier? else...
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    My shipment with AWB [protected] contains just documents. Naresh Rajput has been requesting documents which I already provided. Some how he does not release my package for custom clearance....
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    L
    lohithad
    May 23, 2023
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    Address proof rejection

    Not approving Airbnb receipt as a hotel booking receipt which has the complete address. And then I was asked to upload electrical bill and you know how the electrical bill looks like in India. It doesn't have complete address but it has sufficient details to see that both the address on delivery and shipping are same. Please help me in this regards. I have uploaded 5 times with no success. Every time they are rejecting my kyc. This is really...
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    S
    Satish mudgil
    from Panipat Taraf Makhdum Zadgan, Haryana
    Mar 24, 2023
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    Custom duty 3000 Rs and oil costs 26 Australian dollar

    My oil cost is 26 Australian dollar and MRP is 175000 Indonesian Rupeeya and 950 Indian Rupess. But DHL takes 3000 Rs custom duty. In this they add 820 Rs Handling charges also. Why Handling charges when we already paid them 95 Australian dollar....
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    M
    Manpreet Bhandeser
    Mar 13, 2023
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    My Parcel has been stuck in Delhi.

    Address:Nahar Enterprises International Courier Service, Barnala(Punjab)

    Hi,
    My name is Manpreet Singh, and my parcel is stuck in Delhi without any reason. I chose courier service in Barnala (Punjab). I paid all the amount and
    they gave me invoice and receipt as well. I paid 21550 Indian rupees. My tracking number was [protected]. When I called to customer service, they told me your shipper has some outstanding which is Geetika Enterprises in Delhi, so we cannot process your parcel further, but I...
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    T
    TulikaS2389
    from Bengaluru, Karnataka
    Mar 2, 2023
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    AWB-1559981872 : illegally holding laptop & extortion for money (in the name of customs duty)

    Address:Kempegowda International Airport, No C 19 North Cargo Road Devanahalli, Bangalore, 560300

    DHL Express India team is holding my laptop illegally (used laptop, purchased in India & couriered back to India from UK). They are demanding to pay customs duty, but they refuse to produce any proof of customs duty demanded by customs department or that the laptop is in possession of customs. DHL has my laptop and is trying to extort money from me in the name of customs duty.

    DHL people involved in this scam: Blr.[protected]@dhl.com...
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    V
    Viswanadh Chandra
    Feb 19, 2023
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    Exorbitant service charges

    Address:Visakhapatnam

    I ordered a pacifier for my daughter from U Buy ( 930 INR), shipping 1800. These fellows came up with 2160 INR custom duty chargers and demanded to clear them for delivery. Is this acceptable?...
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    A
    amitdahiya02898
    Jan 26, 2023
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    My shipment is on hold for no reason

    My name is AMIT DAHIYA. My mob. no. [protected] and email id [protected]@gmail.com. I have an awb no. [protected] which is an import shipment from Netherlands. I have called dal more than 60 times every time there employee asks me to provide with an address proof of my work location I have given them thousands of proofs that I am a small employee at this restaurant name glam and grill but every time they are just asking me to do another...
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    A
    anilsekhri
    Jan 7, 2023
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    Shipment no6168845653

    Address:Mumbai

    My above shipment of two small insignificant paintings arrived in Delhi a month back. The concerned staff Ms Samiksha and Mr Shrikant did a terrible job of clearing from Customs at Delhi and gave some insane and unlawful custom duty working. The 12 percent Gst was charged as 28 percent. The duty came to more than double of the price of goods. I let them forfeit the good. The DHL staff did a terrible job. No phone call came from Samiksha and...
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    AWB [protected]
    Price of Product - 80 EUR =7063 INR
    Price DHL express shipping - 492.63 EUR = 43 500 INR
    After KYC i got call from DHL custom agent who try explain me I need to pay 39 694 INR duty tax. Which is 6 time more then product cost.
    Sender already pay 492.63 EUR (43 500 INR) for shipping. But they want i pay same amount again...
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    D
    drthirumurugan
    from Hyderabad, Andhra Pradesh
    Dec 1, 2022
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    KYC team not responding

    Address:B-G03, EE Lab, Indian Institute of Technology Hyderabad, Kandi, Sangareddy, Hyderbad - 502284

    I have been getting calls from KYC team asking for KYC documents for shipment [protected] where in they state that the address proof should carry the delivery address as in the shipment. I am in a government institute where the delivery address carries my building name and room number to which the kyc team asks for PAN card and aadhaar card. After severe arguments one (I have been getting several calls and every time from a different person)...
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    M
    Mohankumar Vedamurthy
    Nov 24, 2022
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    Order is not yet delivered

    Hello Team,

    My Delivery time was on 21/11/2022, But there is no response from the DHL Team, In the KYC Page it says the KYC is approved but no information when my order is going to delivered

    Tracking Number: [protected]

    Kindly reply to the incident, I have mailed them several times but no reply
    Kindly confirm me the delivery time to this mail ID
    Writeme.[protected]@gmail.com...
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