Gati-KWE Complaints & Reviews

One of the worst movers and packers companies in bangalore. I had to shift my few things (Mostly books) from bangalore to kolkata. I called their agencies they were saying random charge amount. No explanation was given whether charge is based on per kg samples or boxes. I called them three times for same requirement and was given different charge. I called few other movers and packers agencies to compare charges. They were far better. At...

My package not reached me yet please check the attached file for details

I booked my items from gati services vide docket no[protected] dated 20 jun 20 from mumbai to lucknow. But i yet not received my items. Pls explain for this big cause of delay.

My parcel is stuck at international operations center from past month. Gati it seems has a habit not to pay attention to their work. The same problem is repeated by them many times before.

Tracking number pr[protected]yp
Origin china
Destination india
Next tracking numbers eq[protected]in
Found in gati yanwen logistics
Tracked with couriers yanwen logistics gati
Reference eq[protected]in

I'm a frontline corona warrior and i needed face mask which i had ordered online. Unfortunately its stuck at international operations centre since 1 month. I need the face mask since i'm at risk of contracting the infection. Kindly so the needful. The tracking number is pr[protected]yp

I'm a front line corona warrior and i had ordered face mask for usage. They are stuck at international operations centre since 1 month. Kindly send it fast. Thank you

I moved my household goods from bangalore to mumbai on 31st may, 20. I was charged 65000/- for the same which included packing, loading and unloading charges and insurance for a sum of rs. 2.00 lacs. The entire amount was paid online through my bank account to the gati representive in bangalore at the time of loading. The contact number of the rep is [protected]. At the time o[censored]nloading in mumbai, i was asked to pay rs. 8000/- again without which they refused to unload. The bangalore representative did not answer any calls. After unloading, i noticed there are a lot of items which have been damaged. Some of the bigger items are -

1. 55 inch lg smart tv bought for 79000/- two years ago.
2. Glass top dining table. The entire glass was broken and one of the legs was also broken.
3. 1 dinning chair
4. 1 side table
5. Many small crockery items.

Initially, i was told that the claim will be processed upto 2 lacs. The same is there as a confirmation on whatsapp message. Now the person is neither answering my calls nor replying on messages. I am feeling cheated with this entire experience.

I would want the refund of the unloading charges paid as well the insurance claim processed.

Hi,
Tracking number:eq[protected]in
Destination:india
Reference number:[protected]
My courier was promised to be delivered by 2nd july 2020 to my bengaluru address and is currently lying in international operation center since 28 june 2020. Please look into the matter and arrange for delivery of the said courier, as it is meant for birthday gift of my daughter and delay in delivery will spoil the complete thing.

Thanks
Paawan bhargava

I have ordered from geekbuying on 19th june and last update was on 21st june last mile=gati number eq*53in after that there is no update please check

My docket no[protected]. I parcelled my scooty from guntur to gaya against the said docket number. The parcel came at gaya on 30 jun 2020 and started for delivery on 01 july 20 at 0815 hours, but the same has not received me till the time. The transport office gaya has redirected the parcel without informing me.

I spoke with gaya head offfice to deliver my vehicle and send my address and phone number his whatsup number. Later i called him about my vehicle. He spoke it will come tomorrow as place of address is too long to send vehicle.

Now thy redirected my vehicle to originate at 2145 hours today.

Please stop my redirected vehicle and deliver the same to me. My ph [protected]

Hello, my name is sachin, i had ordered a fitness product on 14th june from amazon listed private seller named 'infinity fitness'. They had shipped the item accordingly with gati courier service & their docket / tracking number is[protected]

Since 15 days almost half a month past they have not delivered the package, despite of multiple complaints to amazon, the seller and also gati service, they all just kept assuring that it will be delivered. And to the annoyance, today 29th they marked the item as delivered. That is next level negligence and fraud.. Already i have been waiting for weeks for this package, and above that they do not deliver, and mark it delivered which is literally a crime to be reported in police station.

I have 8 parcels coming and only one delivered so far. Others stuck at international operation center from last 25 days and no updates so far.
Here all the tracking numbers:
Eq[protected]in
Eq[protected]in
Eq[protected]in
Eq[protected]in
Eq[protected]in
Eq[protected]in
Eq[protected]in

Consignment showed that its out for delivery after reaching the delivery city but nobody came or called.. niw its showing undelivered..

Very bad service no one picks the call at helpline no. Time assured by gati also exceeded but no help

The assured delivery date of my shipment already passed on 23rd. I have been been contacting the customer support over past 4 days but they are of no use as they don’t know where the shipment is and by when it will be delivered. Never expected such service from a reputed company like gati. This has been a very bad experience.

Hi this is varshith m, recently 5 days back i ordered a thing on aliexpress but when i try to track by using tracking id it is showing error.in aliexpress they gave a tracking id and that is yanwen logistics tracking id: pr[protected]yp, after reaching india yanwen logistics handed it over to gati so there is another tracking id i. E. Id: eq[protected]in. I need that product faster. Please track fast and let me know where is the product. My mobile number: [protected], email id: [protected]@gmail.com

A package has been sent by aliexpress seller from china to india through yanwen courirer. Yanwen had transferred the package to gati for last mile delivery. Gati china tracking number is eq[protected]in. However, it has been one month since the package has been sent but till now tracking number is not active.

Could you let me know when to be delivered my house hold items

I had two dockets which were supposed to be delivered on 8th june but we're not.

When i track them, there has been no update since 4th june.

A a complaint has been raised on my behalf but no one attended it.

Docket numbers:[protected],[protected]

Complaint number: 20125193

I had booked two dockets from bangalore to kolkata on 2nd june which were supposed to be delivered on 8th june.

The kast tracking update was on 4th june saying 'out for next location kolkata'.

After that there was no update nor was the product delivered.

Upon calling the customer care every day they are saying it will reach today.

They have even raised a service complaint but nobody has worked on that.

90 days passed still my parcel not received from china
Now it shows in transit 8 days international operations center
Tracking no.:[protected] or eq[protected]in

Original no: uf[protected]yp of yanwen 25 march 20 at international operation center gati