Gati-KWE Complaints & Reviews

I was supposed to receive the product that I ordered online, docket number[protected]. the seller shipped it through gati. Product was shipped on 3rd May, assured delievery date was 9th May. but since I didn't receive the product, I registered complaint 13803620 online. I was told that the delieveries are stuck from Bangalore K R Puram where the product was lying for two days and it will be delievered on 1-2 days, on 11th May they changed...

We transferred our Bike from Delhi to Hyderabad Docket number[protected]. When we gave the Bike we were assured that the product will be delivered safely without any damage, nothing was mentioned about it being senders risk.
The product was delivered late and in a damaged condition (overall expenditure required 12, 000 after inspection in bajaj showroom).
On raising a complaint we were asked to submit documents which we did....

My Docket no is[protected] It was an order from shopclues and on tracking site showing product in station on 6 May but it was not delivered. I have complained regarding this and they assured me that shipment will be delivered on 9 May . But no one call me and when I call gati help line . They told me we are unable to contact our local time . Is this the right answer for a customer. Please resolve my issue as early as possible...

@ Amazon. Please do not use Gati for my address for the below mentioned reasons.
@Gati. Please go through the email below which I faced I've mentioned.

Docket no.[protected]. Pickup date 22 Apr. From 22 Apr to 5 May, it has been so many days and the product is still not delivered.

You have named your courier Gati, while it has got no gati in it. Please change the name of your courier to something like "Kachua",...

We have booked a parcel from dewas to kolkata by gati kwe, surface mode, docket no.[protected] on 13.04.2015 and the assured delivery date provide by gati was 19.04.2016, now the today is 08.05.2016 and still the consignment not delivered by gati to destination, we are regularly follow-up with gati representative the complaint no. 14938233, but till date no any action taken nor any reply received from gati.

Please look into...

I purchased a machine of cost approx 55000Rs from a company at new delhie. They shipped via GatiKWE. It is shipped from New Delhi to Guntur, Andhra Pradesh. The packaging was done with a wooden box. It is a planetary mixer used to whip cream for bakery purposes. By the time i received the product the machine was in a bad shape. The wooden case is all broken which was used for packaging. The machine main stand is broken which is a very much...

Hi!
At the outset i must tell you that you're the most unprofessional, rustic, careless & pathetic courier existing in this country. Pls note the details of my consignment-
-docket no.[protected]
-date:14/04/2016
-honda cbr bike, no.- or14y-3479

I personally guided the packing of bike at your civil town, rourkela office. I've photographs of it being immaculate, stainless & spotless absolutely. I...

My docket no.[protected] Has been lying in chennai since 20th April i.e. 6 days and no movement at all. I wonder if they lost it or its damaged. Since 22rd April I ahv been calling customer care and they keep saying it will be delivered by 26th April and so today is 26th I called them today and they say they are sorry. Really?
Now I am thinking wether to cancel my order or wait. Because I am so sure it won't reach guwahati (Assam) in...

I sent a product from Chennai to Bangalore. My product delivery was delayed by 5 days from the assured delivery date (Assured Delivery date: 18th April 2016). In my docket receipt, the address pin is 560037. But when i talked to the customer care, they told me you are trying to deliver at 560036. This looks like very irresponsible delivery.
Even, I got the the phone number of delivery boy named John Victor ([protected]). When I called,...

I have ordered a product in Amazon and amazon sent through a courier GATI tracking number is Courier: Gati, Tracking #:[protected].

Product was ordered on April 3rd and it was promised to deliver on April 15th, it's actually a gift.

Till today April 20th product has not been received. This disturbed us alot...

Docket number:[protected],[protected],[protected],[protected],
[protected].

Not even a single order by above list docket numbers has reached my address.

Gati only should explain the problem for such a misconduct in which not able to deliver, why do accept the orders ? ....

I am tired of calling these people. They do fake promises saying that product will be shipped today however, they never did.
http://www.gati.com/single_dkt_track_int.jsp?dktNo=[protected] It has been lying on the godown since 4 days!! 4 DAYS and no movement yet. The customer support is not rude. But they are good liars. The assured delivery date was april 14 and today is april 18. I am so frustrated at this point. I hope they have not...

Completely a useless, irresponsible, careless and worthless company. I got 3+2 wooden Sofa, kids study table and 2 single mattress from Lucknow to Agra. It was all very well packed by the packers. Gait employed charged rd. 2000 for the delivery and rs.800 as the bribe. After all the hustle and delay they delivered it broken completely. They are a worthless company. I would tk them to the consumer court. Fools ppl....

It has been more than a week my food items are not delivered. Everything is waste int he package now. Keep on calling and people are responding very arrogantly. [protected].

Raised a complaint as well, but nobody is responding back. pathetic service. will never return here.

After more than week they are telling that the documents are missing and now stop receiving the call....

Http://www.trackcourier.in/track-gati.php?cno=[protected]
My courier was very late but it's not delivered my address so please help me sir...

Dear gati courier,
This is worst service I ever experienced with your courier service.
I have booked online a camera by infibeam and done online payment.
But they shipped my parcel by gati air and the assured delivery time was 11th April and the service is premium.
You can imagine if premium service is like third class so what about the others
I am continusely calling gati air customer care since the delivery...

I have order my parcel from eureka forbes on 4th april and seller has transit it in gati kwe and they have generated docket num :[protected] and since 5th april it is moving in pune and assured delivery date is 9th april and when i check on 9th april they told me we cant delivered on 9th april because of some issue and even they are not able to give me proper date.Still docket is not delivered and they assure docket will deliver today from...

I have order my parcel from shopclues.com on 4th april and seller has transit it in gati kwe and they have generated docket num :[protected] and since 5th april it is moving in delhi and assured delivery date is 9th april and when i check on 9th april they told me we cant delivered on 9th april because of some issue and even they are not able to give me proper date.
Pathetic service...

I had used Gati Packers and movers for sending my stuff from delhi to Mumbai in March 2016. Everything received broken and damaged.. The worst experience and shocking material damage. Nothing was intact, even the metal trunks were damaged. The worst company and the worst customer service. This Will be known publicly.. Everyone should know how bad Gati is and that no one responds to multiple complaints. Damages were worth 3 lakhs and they...

Extremely bad door-to-door courier service.
Product had to be delivered by 18th of March and today is 28 March and i have not yet recieved. They only say the package is on the way and i will recieve ASAP. i have raised complains in their website 3-4 times but have not recieved proper feedback.

It has been really difficult to track the package i am transporting from Ranchi to Bangalore....