[Resolved] Gati-Kwe — charging twice for single parcel

ggobinath

Address:

Chennai, Tamil Nadu

Hi,
My dealer booked a parcel in delhi behalf of me for my customer.
At the time of booking he has paid courier charge 1700 and again at the time of delivery courier person charged 1500 from customer, so gati-kwe charged twice for single parcel. Its cheating, fraud and they are robbers.
Their service also very worst. After booking there was no update in online for 4 days then after many followup they have updated online. I mean they charged for courier, but not dispatched for 4 days after followup and esclation they dispatched.
Parcel reached chenni, but they did not delivered parcel for 4 days again many follow up and escalation they delivered it and charged 1500 etc.
I am going to file a complaint in consumer court. Please everyone who suffered from gati-kwe file your complaint here.

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Jul 22, 2018

Complaint marked as Resolved

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2018

Gati-KWE Customer Care's response Dear Sir,
Thanks for bringing this to our notice, we will take corrective action against the defaulter. Please help us with the scan of booking receipt & your contact details.