Gati-Kwe — Compensation for goods damaged in Transit | |
This is regarding my shipped via Docket number[protected] with Gati. I had my dining table and chairs shipped from Bangalore to Pune. We paid for packing, shipping and under the guidance of Gati person who came in for packing we opted for shippers insurance. We had declared the value of product as 20, 000 before hand. When my shipment arrived one of the four boxes was received damaged and one chair was completely broken. There are other cosmetic scratches also which shows neglected handling. On complaining there is no action it’s been a month. Our complaint number is CS182771. Was this information helpful? | |
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Gati-KWE customer support has been notified about the posted complaint. Verified Support Sep 02, 2021 Gati-KWE Customer Care's response Dear Customer, We are regret to inconvenience to caused Shipment was booked on Shipper Risk In that case Gati is able to provide you Observation Note. Kindly help to give line of confirmation. | |
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+91 40 2784 4284 [Head Office]
+91 71 2272 9928 [Customer Care]
+91 40 7120 4284 [Head Office]
Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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What did you take Rs. 7000 for?
Also you sent the 4 boxes of over 182 kg load and your delivery person calls us to unload it from your truck. You have shortage of man power and that leads to product being dragged and damaged.