Gati-Kwe — complaint against gati cargo docket no #[protected] not yet deliver at pasighat, a. p.

qaiif

from Mumbai, Maharashtra

Address:

F3-251/1, NEW SREEMA PROJECT , JALKAL, MAHESHTALA, NEAR MOHAN MOTORS, Kolkata, West Bengal, 700141

Dear sir/madam
I would like to complain against gati cargo and transport company, i have book two packets of parcel from mahesh tala kolkata to pasighat, itanagar (Arunachal pradesh) on[protected] on behalf of prince apparels, at the time of booking gati s representative assured and given me written receipt that my parcel guaranteed delivery on[protected], but they didn't deliver on the same time, when i was called in their call center they never entertain my complain, today[protected] and till date same parcel not yet deliver, i have send that parcel for durga pooja and today is the last date of durga pooja, now my receiver party dont want that parcel because of delay in delivery, that parcel cost approx 48000, i am small scale businessman, how can i manage such loss,
Therefore i request to the agency please ask gati cargo to take this responsibility for loss,

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Gati-KWE customer support has been notified about the posted complaint.

Oct 08, 2019

Updated by qaiif receipt attached for previous complain

Verified Support

Oct 09, 2019

Gati-KWE Customer Care's response Dear Customer,

This is to kindly update you that shipment reach to delivery office & assured delivery date is 11-OCT-2019.
We will try our level best to deliver the shipment on or before the assured delivery date.