Gati-Kwe — consignment not getting delivered

Consignment[protected] arrived at final destination on 29th & still it is not out for delivery
Not sure on the delays
Escalated to the customer care team - was informed that product was delayed by the sender
Talked to the sender team, nothing was communicated
Talked again to the customer care team - no response
Escalated - no response
Hoping for a response atleast
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2019
Gati-KWE Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused.
We would like to inform you that your material is out for delivery today.
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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