Gati-Kwe — dacc consignment - l/r. no.[protected] dt.17.12.2019 delivered by without consignee copy reg.

Address:626117

Reference : gati-kwe-l/r. No.[protected] dt.17.12.2019 ex. Chatrapatti to bathinda having invoice value rs.2, 66, 207/ — (Indian rupees two lakhs sixty six thousand two hundred and seven only)

With reference to the above said ref. We had booked the consignment through your express transport on dacc (Delivery against consignee copy) basis. We had the consignee copy in our file. But we came to know that this consignment had been delivered to the consignee by not receiving the consignee copy in original and pod has been also updated on your system.

We here by confirmed that the invoice value has to be recovered from the consignee is your sole responsibility and we request you to re credit the invoice amount to us in the form of demand draft favoring m/s. Sri vishnu industries of rs.2, 66, 207/ — (Indian rupees two lakhs sixty six thousand two hundred and seven only)

Already i am giving compliant to this id. [protected]@gati.com last 27/12/2019 reference no.[protected]Now closed my compliant but issue is not solved)

Thanking you
Ashok
Sri vishnu industries
[protected]
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2020
Gati-KWE Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused.
This is to inform you that we have forwarded the details to the concern team to check and clear the issue on priority basis.
We request you to kindly allow us sometime.
Feb 13, 2020
Updated by Sri Vishnu Industries
Hi,

I am giving complaint 20, days back but till now no response this is your better service ?

How many days further you are asking time ?

Ashok
Sri Vishnu industries
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