Gati-Kwe — Damage of items (Fridge ,boxes ,bike)in tranportation...Visakhapatnam to Mumbai

Address:

Mumbai City, Maharashtra, 400005

K21111ir/mam,
I m karamveer, serving in defence and recently posted at Mumbai...In Mar 16 i booked my luggage through Gati from Visakhapatnam to Mumbai...They hv taken extra amount to say trhat ther r guarantee for safe transportatrion of luggages..But when my items rerachedf at Mumbai, i was shocked to see the condition of my luggage..
1.My fridge was new one, but they dmage it at many place and due to that my 12000/Rs freedge got lot of scratch on that..
2. My bike no. HR 26AG 2424 got damage at many place, (both front indicator, break handle with base broke, Main stand damage)
3.My new metalic box broke from botton n at many other place .n my crockery items which was inside it broke full)


I m making mail to him since last Mar, but they told they need this thing this thing...i hv sent him all the concern document including picture of damage items but they r giving lollypop since march..

My approx damage was about 10000