[Resolved]  Gati-Kwe — damaged goods sent

Address:

Belgaum, Karnataka

I had sent my luggage from belagavi to shillong on 8th march. I got the luggage on 22nd march but there were lot of damages present. Even after sending the gati authorities pictures of the damage, texting them on whatsapp or text and even sending e mails they have not bothered to help out. Their concerned person in hubli is not even receiving calls.in the email that i have sent the customer service only asks for the docket number and then stops replying after that.. I dont know how they treat their customers who even stop receiving the calls... The consignment was packed by them and even the receipt was made by them but they are not taking any responsibility.. The only thing they say is to give them time... They have not replied since the last 3 days.. I am sure i won't get any insurance money back but atleast the staff people who are not helping and ignoring.. Some action should be taken upon them.. I have their mobile numbers if you guys want. Please sack your staff atleast... This is not a professional company at all