[Resolved]  Gati-Kwe — damaged of bike, fridge suitcase and breaking of lockby gati courier docket[protected]

Address:North Goa, Goa, 403802

Requested
Sir/maidam
I vidya bhushan tiwari shiped house hold items from goa to lucknow on 18 march 2018. Total 18 items shipped and i pay gati rep. Najeem 17500 for transportation changes. But he was not given any receipt. He say tomorrow. Till date not given any physical documents to me.
My 17 items recieved on 26 march 18 and two items found dammaged (Bike and frdge) and one item sorts.
When i complaint various time then on 05 apr 2018 suitcase was delivered by damaged and breaking of lock conditions which was i written in recipt copy.
When i was ladge claim gati rep priyanka say that i had not proceed your claim because values of item is one rs.
Iwas call mr jaisawal manager of gati goa but he did not given any responses.
When iwas talk customer care and mis payal lucknow rep he said that only u call to gati goa.
I was call various time to variois gati rep which are mentioned belowa
Payal
Priyanka
Prabhaker
Najjem
Itishree
Manju sharma
Retesh
Girish
Sameer
Praween
But all personal are not solved my matter vide docket[protected]
Before when i was clled to mr prabhkar. He say that gati courier is approved by govenmsnt of india you go any where and do any thigs i do not any thigs regarding your claim.
After than no body pick up my phone call by gati rep.
Gati courier say your vallue of item is 1 rs but if vallue if item is 1 rs then why i paid 17500 rs to gati.
Who is put vallue of item 1 rs gati rep or me
So that i humly requested that gati lincence ceased and all rep. Envalve in this matter 420 penalties severely so that he do not such things like that.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 23, 2018
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Gati-KWE Customer Care's response
Dear Sir,
We have taken this up with our concerned branch. Kindly allow us sometime to get this resolved.
Verified Support
May 18, 2018
Gati-KWE Customer Care's response
Dear Mam,
Regret the inconvenience caused. We are working on your complaint, pPlease give us some time for investigation & resolution.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gati-KWE
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    1028
    Pending
    243
    Resolved
    380
    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
    View all Gati-KWE contact information