Gati-Kwe — Delayed delivery - status changes from "Out for delivery" to "Undelivered Due To Run Out Of Time On-Road" every 2 days

My delivery has been stuck in Bangalore for 4 days now.
Status keeps changing from "Out For Delivery" to "Undelivered Due To Run Out Of Time On-Road" every 2 days without any notice for why!

Customer support on website does nothing, the page doesn't send the complaint ticket through and is just dummy. Call centre employees say they will have someone to call back, but do not call by the end of the day.
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Gati-KWE customer support has been notified about the posted complaint.
Sep 16, 2020
Updated by LeenaShah
Docket no:[protected]
Sep 16, 2020
Updated by LeenaShah
docket number :[protected]
Verified Support
Sep 17, 2020
Gati-KWE Customer Care's response
Dear Customer,

As per our telephonic conversation with Mr. Joel John a complaint has been registered for this docket. Please make a note of your complaint number for further reference: 20348710. Kindly allow us some time.
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