[Resolved] Gati-Kwe — delivery failed

[Resolved] Gati-Kwe — delivery failed

K kingsathis

My gati docket number is[protected] I ordered 1 product and send that via gati kwe logistics.. On October 12... Today November 12... Still .. I didn't get that product... For the continuos... Call to the gati customer services... They give the address and contact details... Of that place ... But the number they provided is invalid and address is outdated... After searching throughout of the city ..I find out their warehouse... Somewhere out of the city... I'm ready to pickup from there with my own... Arrangement... Because they can further delay... But when I there they could not find out my product... They get my number and said as they will call me after findout that... But they never call me... I only call them again and again... They give poor response... After two days past... They angered in me... And say we could not find out your product..that may be lost... So, ask the customer care... Again, I call the customer care but they provided invalid responses only... Like they taken as complaint... Ask the local service agents... For waiting 31 days to get my product... They finally... Say my product may be lost... Ask the customer care... I didn't see the worst courier like... Gati...in my life... I'm waiting for their response...here... Also ready to file a lawsuit against them... For my suffferings... In the last 1 month ... And lose of my product... Coming week ... I "ll go to file the case against gati... In the city consumer COURT... Waiting for their response... Otherwise they should face the lawsuit ... Was this information helpful? No (0) Yes (0)
Dec 18, 2018 Complaint marked as Resolved Gati-KWE customer support has been notified about the posted complaint. Verified Support Nov 16, 2018 Gati-KWE Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is to inform you that we have received return to origin instructions from your shipper end. Requesting to you kindly take it with shipper. Best Regards Isha Nov 17, 2018 Updated by kingsathis You stupids... Didn't deliver for more than 1 month and...I thrice visited... Gati... Warehouse...but they didn't find out my product even... More than 50 times I'll call the gati customer care... All or waste fellows ... Shut your...ing service Nov 17, 2018 Updated by kingsathis I'll surely file a lawsuit in the local consumer court
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