[Resolved]  Gati-Kwe — delivery issue

Address:

411020

I have order a ordered a stuff online which was delivered by gati - kwe services on 7th march 2018. I got a call from the delivery guy mentioning that sir you come downstairs and collect the package. I told him that i am not there home and that the parcel will be collected by my dad who is at home. Instantly his response was that sir we wont deliver to your flat. I can drop your parcel near staircase. The delivery man was very arrogant and said we dont have such policies to deliver the item to the flat. Kindly tell me is this the correct policy followed. He expect my dad should come downstairs who is 65 years old to collect the parcel.