[Resolved] Gati-Kwe — false status update
Bangalore North, Karnataka, India
KaKarthik_Gowda on Mar 12, 2019
I had ordered sports goods from xyz.com whose delivery is handled by gati, when the package did not arrive on time i checked with the website customer care and i got a response saying the package has been returned as gati has updated the status as concerned customer was not available, but i did not receive any call from the gati delivery agents and the status update was fake which i confirmed later, when checked the same on the internet. It is a common problem with gati courier service. Worst courier service
Complaint marked as Resolved Apr 13, 2019
[Mar 12, 2019] Gati-KWE customer support has been notified about the posted complaint.
Verified SupportGati-KWE Customer Care's response, Mar 13, 2019
We sincerely regret the inconvenience caused.
We request you to kindly help us with Gati's 9 digit docket number for further assistance.
Verified SupportGati-KWE Customer Care's response, Apr 25, 2019
Please help us with Gati's 9 digit docket number for further assistance.
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