[Resolved] Gati-Kwe — false status update

 
1 Review
Bangalore North, Karnataka, India
 Karthik_Gowda on Mar 12, 2019
I had ordered sports goods from xyz.com whose delivery is handled by gati, when the package did not arrive on time i checked with the website customer care and i got a response saying the package has been returned as gati has updated the status as concerned customer was not available, but i did not receive any call from the gati delivery agents and the status update was fake which i confirmed later, when checked the same on the internet. It is a common problem with gati courier service. Worst courier service
Complaint marked as Resolved Apr 13, 2019

Complaint Status


[Mar 12, 2019] Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Gati-KWE Customer Care's response, Mar 13, 2019
Dear Customer,

We sincerely regret the inconvenience caused.
We request you to kindly help us with Gati's 9 digit docket number for further assistance.
Verified Support
Gati-KWE Customer Care's response, Apr 25, 2019
Dear Customer,

Please help us with Gati's 9 digit docket number for further assistance.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    45%
    Complaints
    600
    Pending
    27
    Resolved
    261
    phone
    +91 71 2272 1477 [Customer Care]
    +91 71 2272 9928 [Customer Care]
    +91 40 2784 4284 [Head Office]
    location
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
    Gati-Kwe - false status update