[Resolved] Gati-Kwe — false tracking information and parcel misplaced

Atul Ghai

from Indore, Madhya Pradesh

Address:

Korba, Chhattisgarh, 495684

Docket no[protected]

Tracking information says
Customer refused to accept delivery but gati never contacted me for delivery, in fact when i contacted korba gati office they said parcel has not come to korba city yet

All tracking information provided is misleading and exact status of parcel is unknown

Customer service always repeat same thing, we're checking please wait

+1 photos

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Dec 18, 2018

Complaint marked as Resolved

Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2018

Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused.
This is to kindly inform you that as per our system this shipment is delivered on 22-OCT-2018.
Kindly treat this experience as an exception, we ensure you of best services in future.

Best Regards
Isha