[Resolved] Gati-Kwe — gati kwe delivery shipment in totally damaged condition
Sasamarendraroy on Mar 7, 2019
I had a shipment booked with gati kwe for transportation of my household items from dimapur to kolkata. I received the shipment with a delay of 6 days and almost 80% of the items were totally broken and in unusable condition. My tv was broken into 2 pieces, wooden bed was cracked, wooden table was broken, almirah was bent, wooden dressing table was damaged, wooden showcase was damaged, all glass items completely broken, all clothes (Which were inside trunks) were wet and had yellow stains on them, metal racks were bent, metal shelf was bent and the list is never ending. Please do not ever use gati kwe for transport if you want your shipment delivered in one piece.
Complaint marked as Resolved Apr 8, 2019
[Mar 07, 2019] Gati-KWE customer support has been notified about the posted complaint.
Verified SupportGati-KWE Customer Care's response, Mar 08, 2019
We sincerely regret the inconvenience caused.
We request you to kindly help us with Gati's 9 digit docket number for further assistance.
Verified SupportGati-KWE Customer Care's response, Apr 25, 2019
We are extremely sorry for your experience
Please help us with Gati's 9 digit docket number for further assistance.
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