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Gati-KWE

[Resolved]  Gati-Kwe — gati not deliver product as per expected date from online order

Address:201,Dadri faliya, opp rang upvan vistar, vaibhav cinema road, vyara, Tapi, Gujarat, 394650

Hello,
I order placed from papperfry, order delivery logistics is gati KWE
Tracking number :[protected]
Gati gave expected date 25th June as per screen shot, but Gati KWE not deliver product as till date of 27th June
If they can't deliver product as per time schedule then why giving expected date?
I talk to customer care but not getting proper response from them side,
I expect compensation for my inconvenience, kindly help me for same
Regards
Dhruv Trivedi
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Feb 10, 2020
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2019
Gati-KWE Customer Care's response Dear Customer,

We extremely sorry for your experience.
This is to inform you that we are already in touch with local team to get this issue resolve on priority.
Requesting you to kindly give us some time.
Verified Support
Feb 11, 2020
Gati-KWE Customer Care's response Dear Customer,

We deeply apologize for the inconvenience caused.
This is to inform you that as per system this docket belongs to 26-JUN-2019 and it is showing delivered.
We request you to kindly take up with your shipper for further issue.
Complaint comments 
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Comments

I packed my from my home and delivered to bang lore 2 days before, bike tank got damaged . i tried to raise a complan as soon as i saw but ur office dint even listen anything, plz do the needful. DKT no[protected]

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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
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    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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