Gati-Kwe — Goods not delivered

Address:siliguri

My docket no.[protected] which has already reached destination as per tracking has not yet been delivered on callint the person incharge for delivery is not giving us positive reply and trying to misguide us by giving wrong statement, yesterday he said that the goods were not emptied from vehicle and today he is saying that the invoice has not come with the goods, how can such abig company can do this type of negligence of transiting the goods without invoice and when i said him to deliver the goods and send me the invoice afterwards he said the vehicle and goods will get caught what about the goods of getting caught without invoice from the palce where the goods were booked the goods wont get caught on transit...only false reply from the company, and when the cmpany person called him he said that the goods is less so we cannot arrange for delivery we dont have driver all false statements verg bad service by gati will never book a goods from gati now onwards
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2021
Gati-KWE Customer Care's response
Dear Customer,

Your shipment is showing delivered on 02-NOV-2021. Kindly provide us a line of confirmation if you have received the shipment.
Complaint comments 

Comments

Dear Customer,

We sincerely regret the inconvenience caused.

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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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