Gati-Kwe — Goods not delivered. No ETA given

I booked goods transfer from Hyderabad to nagpur on 26th December. I was assured it would be delivered in 3 days. Then they said due to covid19 regulations it would be delivered on 2-Jan-21. Still no delivery. I have a complaint with Gati. Complaint no 20759769. Still no actions has been taken.

My docket number is[protected]. No call back yet
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2021
Gati-KWE Customer Care's response
Dear Customer,

We deeply regret the inconvenience caused and apologize for the same. Our issue resolution team is closely monitoring your complaint. Kindly allow us some time.
Complaint comments 

Comments

Dear Customer,

We deeply regret the inconvenience caused and apologize for the same. Our issue resolution team is closely monitoring your complaint. Kindly allow us some time.

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