[Resolved]  Gati-Kwe — irresponsible behavior

Address:

Lucknow, Uttar Pradesh, 226019

My shipment (Docket no.[protected] is in lucknow and is out for delivery since 24th october and its 3rd nov today but no one in gati team has any idea regarding my shipment, their local agents are not even responding regarding the delivery.

I contacted customer care many times filed a complaint as well (Complaint no.[protected] but all they tell is that they will arrange delivery on priority basis next day but they never do and at the end material is kept undelivered.

I think they don't now how to deliver shipment on time as per the commitment also they do not have any concern regarding the customer satisfaction.

I conclude by saying that this is worst courier service i have ever seen, even the roadside courier guys do better work than them.

# take my advice #

You all should probably change your company's name!!! Because "gati" means speed, it doesn't means extraaaa delayed delivery