Gati-Kwe — item delivered damaged and 12 days delayed from scheduled date.

Address:

Ranchi, Jharkhand, 835103

Item booked from bhuj to ranchi through gati kwe docket no.[protected]. After scheduled date i tried to contact ranchi gati its number wrong online site then tried gati customer care number. Then they told me that you contact [protected]. I contacted that no. Then she lodged complaint of non delivery of item. Ienquired once item received on 22 oct 17, why it is not delivered till 25 oct 17. I will check and come back. Then she given another no. Of ranchi gati [protected]. Icontacted on 25 oct he said i will delivered today. Whole day i was waiting but item not delivered. Same thing on 26 oct 17. Then i found onsite it was showing item not delivered due to damage then my self alarmed and called various no, given on site. Lastly item received on 28 oct 17. With following flows and damage;-
1) item not delivered at door step (Only driver came with items). Delivered on road. Labour and labour charge managed by me.
2) three big box steel damaged from top and corners.
3) one big box hook with lock not there and appeared opened.
4) one small box smashed fully.
5) bike clutch and brake assembly broken. Front wheel guard broken.
All things shown to delivery boy of gati and he was aware of damage thats why he was delaying delivery.

Whole history of item despatch is there on site. I hope gati will compensate my damage as soon as possible.