Gati-Kwe — Late delivery and poor customer service

Aditya_Reddy

Address:

Old bowenpally

My delivery was promised to be completed in 7-8 days from 23rd March. Bike transport from Hyderabad to srinagar. It's been more than 11 days and it still hasn't reached. I've faced many issues with tracking too. Even the customer service is not taken seriously, no one responds, full payment is done at the beginning, so they don't care.

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Gati-KWE customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2021

Gati-KWE Customer Care's response Dear Customer,

This is to kindly inform you that we called you on your registered number but your number is not getting connected. Kindly help us with your alternative number for further process.
Your shipments were booked from Hyderabad to SRINAGAR and is currently is transit for SRINAGAR, we kindly request you to wait till your assured delivery date 19-APR-2021

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Gati-KWE Customer Care

from Hyderabad, Telangana

Verified Support

Dear Customer,

This is to kindly inform you that we called you on your registered number but your number is not getting connected. Kindly help us with your alternative number for further process.
Your shipments were booked from Hyderabad to SRINAGAR and is currently is transit for SRINAGAR, we kindly request you to wait till your assured delivery date 19-APR-2021