[Resolved]  Gati-Kwe — late delivery of business kit.

Address:Bangalore, Karnataka, 560045
Website:www.gati.com

It was my first business meeting in bangalore for safeshop digital marketing with my new team members. My business kit was dispatched from new delhi to bangalore on 14/03/2018. Still today on 23/03/2017 i didn't received my courier. It was very embarrassing as a business prospective that i could not able to deliver my presentation on 21/03/2018 in front of my colleague. I complaint twice in your service desk, received customer complaint number twice but still i am waiting for my business kit. The worst part is yesterday after first complain the delivery boy ping me and assured about delivery and very next day he is not picking my phone. I am ready to provide his number and my message with docket number:[protected] which i sent to him along with call details. I am very sorry to say but i won't recommend anybody especially business or mnc company to trust on your courier. Why should we pay to a courier company if his work is same like ordinary post? I hope they will refund the loss due to their inconvenience. My complain numbers are: 17364455 & 17373247. While tracking in website, the status is address not found again another unprofessional way where i am usually getting courier and even without making a single call to its customer. I will never recommend your service to anyone. Sorry for long post but really it hurts.
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May 4, 2018
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
Gati-KWE Customer Care's response
Regret the inconvenience caused. Docket Number[protected] has been delivered yesterday
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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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