[Resolved] Gati-Kwe — late delivery of courier | |
So my courier was dropped at 23 march 2019 at gati kwe surat center and was assured to deliver by 26 march 2019 in chennai.So i tried tracking my docket number on 24 march 2019 but it showed an invalid docket number.so i complained to them but they didnt knew about this problem.they solved it but when i saw it the status of the delivery it was still in surat on 25 march 2019.So my delivery started when i complained to them and then got delivered on 30 march 2019. it had medicines and food in them which doesnt sustain such long period. Docket number is[protected].
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May 26, 2019 Complaint marked as Resolved Gati-KWE customer support has been notified about the posted complaint. Verified Support Apr 17, 2019 Gati-KWE Customer Care's response Dear Customer, Regret for the inconvenience caused. On behalf of Gati, I extend my sincere apologies. Kindly treat this experience as an exception, we ensure you of best services in future. | |
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+91 40 2784 4284 [Head Office]
+91 71 2272 9928 [Customer Care]
+91 40 7120 4284 [Head Office]
Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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After a single call from the company... no revert. Moreover the status of my complaint is coming as resolved!
Sincere request to anybody using gati service.. please use it at your own risk!