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Postal & Delivery Services
Gati-KWE

Gati-Kwe — My item not delivered, no one picking my call

I have booked my bike and a cartoon from Chennai to purnia(bihar), although item reached destination 7 days before but product is not delivered of you people not willing to deliver item at door why are you booking and charging extra money for delivery .

Request which I raised 21364589.
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2021
Gati-KWE Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. Your shipment is showing delivered on 28-OCT-2021. Kindly provide us a line of confirmation if you have received the shipment.
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Comments

Still my issue not resolved, do you people need more time?

This is the response you people take when customer raise any issue.
Reply
Dear Customer,

We deeply apologize for the inconvenience caused.
Reply

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    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
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    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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