Gati-Kwe — My package showing Material not found

Address:Patna

My package was picked up on 13 th October 2020 docket number[protected] from Mumbai and delivery date to Patna given 20th October 2020.On 21st October received the following message :
Dkt #[protected] is Out for Dly . ContactPerson: SHANKAR KUMAR RAJAK/[protected] or To Track Download App - http://onelink.to/hracna.
But the given contact number of delivery person is not available and since package is not delivered and now on the tracking ID it’s showing “Material not found”and got no response and support from the local office when contacted.
Please kindly look into the matter as the package required urgently.
Was this information helpful?
No (0)
Yes (0)
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2020
Gati-KWE Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This is to kindly inform you that we have received and forwarded your details to the respective team for further process. We request you to kindly allow us some time.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gati-KWE
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    1029
    Pending
    243
    Resolved
    380
    Gati-KWE Phone
    +91 40 2784 4284 [Head Office]
    +91 71 2272 9928 [Customer Care]
    +91 40 7120 4284 [Head Office]
    Gati-KWE Address
    Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
    View all Gati-KWE contact information