Gati-Kwe — My parcel got delivered to somebody else.

I order a parcel containing "cinder" weight 40 kg from POSTA to Imphal West on prepaid basis. As I track my shipping. It was delivered to somebodyelse named "chan". And when I called to the contact-person who was suppose to deliver my parcel, he said he was still in Guwahati and how come my parcel got delivered to somebody named "Chan" in imphal west?
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Gati-KWE customer support has been notified about the posted complaint.
Apr 14, 2021
Updated by Dylan Kh
There is no response for my complaint and how it's marked resolved?
Verified Support
Apr 16, 2021
Gati-KWE Customer Care's response
Dear Customer,

We called on your registered contact number multiple times but no response. We kindly request you to help us with your alternative contact number for further process.
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