[Resolved]  Gati-Kwe — my parcel still not delivered and the company is lying

Address:Lucknow, Uttar Pradesh, 226001
Website:gati.com

Ok, my parcel with docket number[protected] is still not delivered. After complaining so many times. They kept telling me that it will be delivered today, it was all in vain. They were just stalling time, so that they can get an excuse that they also get Sunday. And on Sunday they will say that we don't work on Sundays.

It has been mentioned that the company works on sunday, but as i already knew that someone from support will tell me that tomorrow is sunday and we don't work on Sunday.

This company is highly irresponsible and i am shocked that after even seeing so many complaints posted by the customers, the consumer complaint department is not taking any strict action.

The company is just toying with the customers. This company puts our country to shame and should be taken down.

I still haven't got my parcel and the company is also wasting the precious time of the customers.

Strict action has to be taken.
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Sep 7, 2018
Complaint marked as Resolved 
Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2018
Gati-KWE Customer Care's response
Dear Customer,

We sincerely regret the inconvenience caused. This shipment has been delivered on 17-JUL-2018 .Kindly treat this experience as an exception, we ensure you of best services in future.
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