Gati-Kwe — my shipment is not deliver

Address:	Bangalore Urban, Karnataka, 560068
Website:	Gattikwe.com

I book my shipment on 9/oct/17 from dehradun to bengaluru and the assured delivery date is 16/oct/17. But without my concern gatti change the date to 18/oct/17 and in the commment section they mention that customer shift the deleivery. What type of serivce it’s without asking me and when i complain about it they give me words that concern team call you but as no call happen. After that when i call they don’t bother about it and didn’t inform m when my shipment reach to me.
I attach my receipt also and my docket no. Is[protected]