Gati-Kwe — No data found for docket number

Address:Pune

Till yesterday i was able to track my package via docket number properly.
Bur since last night I'm not able to track my package.

All it says is no details found.
How is that even possible that when i haven't received my package and still they're showing data not found for the docket number provided to me.
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Gati-KWE customer support has been notified about the posted complaint.
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I am facing the same issue today. It says check docket reference. I was able to track till yesterday night.
tanuj upreti's [Complaint's author] reply, Oct 11, 2020
Yes exactly, last night also even i tracked it worked fine.

May be its a server error.
Hope its a server error only.

God knows will check again tomorrow.
anum.ajani's reply, Oct 18, 2020
I’m facing the exact same issue and not even a single number on this website is working. Have you got your packages?
Dear Customer,

We sincerely regret the inconvenience caused. Kindly help us with your GATI's 9 digit docket number for further process.
anum.ajani's reply, Oct 18, 2020
Docket number 497909102
Dear Customer,

The docket number you have shared is showing invalid in our system. We kindly request you to send us your docket copy on [protected]@gatikwe.com making sure that the attachment size is not more than 4 MB.

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