Gati-Kwe — no update on package from china to india -- in transit from so many days

My parcel that i ordred on aliepxress using special line - yw which was then sent via gati is stuck in international operation centre from[protected]. It has to come to bangalore, india from china. Please provide me the local article number of gati package. The tracking number of the package is eq[protected]in
Please look into this matter. I request gati courier to send me the indian tracking number of china parcel eq[protected]in
The parcel is in transit from[protected]
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Gati-KWE customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
Gati-KWE Customer Care's response
Dear Customer,

This is to kindly inform you that shipment has checked in International Operation Center, we will try our level best to deliver the shipment on higher priority basis.
Nov 28, 2019
Updated by Nazimaishrath
There are no updates on this parcel tracking since 20-11-19. Where is my Parcel???
Please Look into this matter.
Complaint comments 

Comments

I'm complaining regarding GATI delivery, no information updated yet.
From last 11 days, tracking information showing same status - in transit at International Operation Center.

EQ[protected]IN

My package is stuck at your international operations center since nov 13. When will it be delivered??? It doesn't seem to be moving at all!! There is absolutely no updates on the tracking site beyond nov 13. Its more than a month now since it is stuck at the international l operations center. Please help!

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