Gati-Kwe — No updates since 25 days

Gati-Kwe — No updates since 25 days

P Pankajprajapat

I have 8 parcels coming and only one delivered so far. Others stuck at international operation center from last 25 days and no updates so far. Here all the tracking numbers: Eq[protected]in Eq[protected]in Eq[protected]in Eq[protected]in Eq[protected]in Eq[protected]in Eq[protected]in Was this information helpful? No (0) Yes (0)
Gati-KWE customer support has been notified about the posted complaint. Verified Support Jul 16, 2020 Gati-KWE Customer Care's response Dear Customer, This is to inform you that below docket number does not belongs to Gati India. It is booked from Gati China. To know the exact status of your shipment you need to coordinate with your shipper from where you have purchased the shipment. You can also visit on www.gaticn.com for tracking details.
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Comments

ree_ree

Did you get a resolution?
Mine is stuck too!

Pankajprajapat's [Complaint's author] reply, Jul 8, 2020

Still no movement and also gati officials not replying.

Gati-KWE Customer Care

from Hyderabad, Telangana

Verified Support

Dear Customer,
This is to inform you that below docket number does not belongs to Gati India. It is booked from Gati China.
To know the exact status of your shipment you need to coordinate with your shipper from where you have purchased the shipment. You can also visit on www.gaticn.com for tracking details.

devansh jagawat's reply, Jul 24, 2020

Yes yes I got the idea. GATI China belongs to MARS and GATI India is on earth. WOW ! You should be awarded with foolest company in the world. Parcel is stuck up at the center for two months. What are you making pickels. You people should be nominated for world's slowest services, zero customer service etc. You will win the first prize.